Clinical Associate at Abbott in Jacksonville, FL

Summary: Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Clinical Associate role involves providing clinical and technical support in a hospital setting, utilizing electrophysiology technology in the treatment of cardiac arrhythmias, while collaborating closely with physicians and hospital staff to improve patient outcomes. Responsibilities: - Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products - Performs work that involves a high degree of independence - Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness - Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager - As a Clinical Associate on the U.S. Abbott EP team, you will provide clinical and technical support in a hospital setting, utilizing EP technology in the treatment of various cardiac arrhythmias - You will join a high-functioning, collaborative team, partnering closely with physicians and hospital staff to support the diagnosis and treatment of abnormal heart rhythms to achieve better patient outcomes - In this role, individuals will exercise independent judgment in planning, organizing, and performing day-to-day tasks - You will identify and routinely use the most effective, cost-efficient, and best business practices to execute processes, regularly communicating insights, feedback, and results to managers and team - Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application - Providing regional EP procedural case coverage in an Electrophysiology lab and/or operating room setting - Acting as a clinical interface between the medical community and the business - Demonstrating the ability to build and sustain credible clinical relationships with customers and sharing product expertise accordingly - Demonstrating a thorough command of all EP products, including technical details, software utilization, and capabilities - Providing engineering, sales, education, and clinical support on the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems - Supporting EP Sales Representatives in the following areas: - Collaborating with sales personnel - Facilitating regional training seminars - Participating in clinical studies/data collection - Troubleshooting; and - Leading/supporting new product in-service trainings and/or demonstrations to physicians, nurses, and sales representatives - Continuously develops engineering, sales and technical skills aligned with the overall territory strategy, including learning from senior sales personnel and management - Staying up-to-date on the latest industry developments, regulatory requirements, and maintains strong knowledge of company and competitor products, market trends, and strategic goals - Providing management with feedback on market trends and customer insights to inform strategic decisions and guide next-generation product development - Participating in occasional travel for in-person instruction and live procedure coverage Required Qualifications: - Bachelors Degree or equivalent experience - Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s) Required Skills: Electrophysiology (EP) knowledge, Clinical support, Technical support Important Skills: Sales collaboration, Product expertise Nice-to-Have Skills: Communication skills, Team collaboration, Problem-solving skills Benefits: Free medical coverage in our Health Investment Plan (HIP) PPO medical plan, An excellent retirement savings plan with a high employer contribution, Tuition reimbursement, The Freedom 2 Save student debt program, FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree