IS Digital Channels Business Analyst at ABB · Kraków

IS Digital Channels Business Analyst Location: Krakow, Lesser Poland, Poland At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: IS Service Owner __ Your role and responsibilities We are looking for a Business Analyst to support and further develop NewsBank, ABB’s strategic internal and external news aggregation and media intelligence platform. In this role, you will act as a key interface between business stakeholders, communications teams, product owners, and technical teams, ensuring the platform delivers high value, usability, and reliable insights to ABB users worldwide. You will also support the Domain ensuring our services are lean, fit for purpose, identifying and running automation, changes initiatives and improvements’ opportunities. You will contribute to Digital Channels community, shaping and improving the platform roadmap, optimizing content consumption and reporting, leveraging AI and automation and ensuring business requirements are well translated into actionable solutions. The work model for the role is: #Li_hybrid You will be mainly accountable for: Identify, collect, rationalize and document business requirements from different stakeholders, including representing and maintaining a product roadmap. Ensure business requirements are well translated into actionable solutions. Connecting our customers interests with Product Owner, Service Owner and development team from IS Supplier side by undertaking numerous actions and activities during Sprint developments. Review backlog and prepare Sprints backlog and its execution to successful delivery according to Scrum methodology. Review and approve its deliverables. Participate and improve Agile/SCRUM processes with continuous improvement culture within the team, by self-development and following best industry standards. Support team building by creating a culture of open feedback and proactively propose and drive improvements within define scope of work. Be present and active within Digital Channels communities by identifying and addressing needs and providing value in general. Analyze, optimize content consumption and reporting. Leverage AI and automation, process and features improvements. Qualifications for the role Experience as a Business Analyst working in Scrum/Agile approach, modeling methods, mapping business processes and creation of user stories and features. Should have experience with tools like: Azure DevOps, Jira, and similar. Experience working with web digital platforms, analytics tools, content or media monitoring solutions. Good knowledge of operational processes and workflows, with good to have Infra, security, content management, Web Analytics, SEO knowledge. Solid experience translating business needs into structured requirements. Experience supporting or delivering projects and change initiatives, including coordination across teams. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.