Global Key Account Manager

Global Key Account Manager Location: Shanghai, Shanghai, China At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Support Manager __ Mission Statement Drive execution excellence and stable growth within Foxconn FATP operations by enabling close-loop account management, improving order conversion, and ensuring efficient fulfillment across global manufacturing platforms. Main accountabilities: Commercial – Order Conversion & Base Business Ownership Own FATP base business performance (forecast, revenue, margin) Improve pipeline-to-order conversion rate through early-stage engagement Identify key stakeholders (decision makers / blockers) across Foxconn and end customers Drive RFQ/RFP, pricing, and contract execution Support robot sales and system offerings via channel/SI when applicable Technical – Proposal & Solution Bridging Lead proposal development for core manufacturing processes Translate customer needs into automation/system solutions Support DFM, process optimization, and cycle time improvements Coordinate with engineering teams for feasibility and cost modeling Operational – Close-Loop Execution Drive end-to-end execution across the 3-layer value stack (End user – EMS – Local Sales) Ensure alignment between account strategy and order fulfillment Lead PM/OPM governance for FATP deployment Engineering – Execution & Industrial Integration Support industrial deployment and TPM coordination Ensure automation solutions fit real production environments Enable standardization and replication across FATP lines Minimum Qualifications: Minimum 4 to 6 years of experience in Operations Management or Industrial Technology, with familiarity in manufacturing technologies. Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or equivalent Preferred Qualifications: 8–12+ years in electronics manufacturing / FATP / automation with deep understanding of FATP manufacturing ecosystem EMS or CM working background is strongly preferred. Strong leadership with multi-stakeshoders cross different functional team and corss the countries. Innovative to generate and drive the agile working model together with global engineering team and key countries. Proven experience in managing cross-departmental operational projects. Excellent communication and collaboration skills across cross-functional and cross-regional teams. Strong program management with commercial capability Engineering or technical background preferred Experience working across CN / VN / IN manufacturing footprint Strong execution discipline in complex matrix organizations Proven track record in order conversion and delivery Strong problem-solving abilities, with a focus on aligning customer needs with business strategies. A strong customer-oriented mindset. 10% ~ 20% international travel required Proficiency in bilingual communication (e.g., Chinese and English) is preferred. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.