EL Sales Support Specialist - Master Dat at ABB · Beijing

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: Sales Support Manager

Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to be responsible for the end-to-end operation of master data lifecycle including creation, update, and archival/deletion of the master data, by following the standards and quality requirements of the domain. Each day, you will provide support on master data management processes. You will also showcase your expertise by understanding the impact of the master data maintained and accordingly providing guidance to others on the related matters.

The work model for the role is: onsite

This role is contributing to the ELSPELSB in China. Main stakeholders are distributors and internal sales team and users.

You will be mainly accountable for:

• Ensuring that the master data is maintained efficiently and accurately in all systems, within your scope of responsibility.
• Documenting, reviewing, and updating the work procedures pertaining to all aspects of system maintenance.
• Participating in the elimination of non-conformance and adopting the ‘first-time right’ approach to assist in the overall resolution of quality issues.
• Acting as a master data super user, when needed and providing support and training to other Master Data Specialists and master data professionals in your area of responsibility.

Our team dynamics (Optional) You will join a dynamic and high performing team, where you will be able to thrive.

Qualifications for the role (Mandatory)

• You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with SAP, MDG, Customer online busienss platform and the electrification market
• Ability to demonstrate your experience in / Have established skills / advanced skills / You have 5 years of experience in Commercial operations, channel support, channel managemennt (OPTIONAL: working as sales support with electrificaiton products
• Possess an enhanced knowledge of / You are qualified in / Highly adept in SAP, SFDC, MDG, CBOL
• You are passionate about / you are captivated by / you are innovative around communication with people and collaborate with people to deliver
• Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of customer support in manufacturing industry
• You are at ease communicating in English

What's in it for you? (Optional)

Benefits (Optional)

We also offer our employees the following benefits:

• Benefit 1
• Benefit 2
• Benefit 3
• Benefit 4
• Benefit 5

Local Specific Benefits (Open Field below – Optional) Locally, you can count on {Add local perks and benefits in text format}

More about us (Mandatory)

{Insert specific business area/division/service function or corporate function paragraph from common source material}

{Insert country/location -specific boilerplate (1-2 sentences only)} {optional} {Insert country-specific legal statement e.g.: EEO/data privacy} {where required} {Insert PES (Pre-employment screening) sentence} {when required} {Insert local TP or hiring manager contacts if necessary}

Guidelines:

Please be aware:

• All fields in yellow should be populated with relevant information (based on Job description and the Kick-off form). All other text can also be modified if necessary, within the given guidelines.
• Text in bold is fixed and should not be edited or removed
• Reporting Manager section is mandatory both internally and externally, to be posted via eRec functionality
• “Your role and responsibilities” should be plain text followed by maximum 4 additional bullet points
• The “Qualifications for the role” section should include no less than five and no more than seven bullet points. These bullet points should be listed in order of importance for the success in the role
• Indicate the required language knowledge in the “Qualifications for the role” section whenever it is mandatory and/or applicable
• Information about “Licenses and visa/work permit” is optional, use this sentence wherever it is required
• In the “More about us” section you can add further legal statements/PES indications or Talent Partner contacts, for example
• Read more about the guidelines in the Guidelines doc available in the SharePoint

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.