Automotive Service Writer at AAA-The Auto… · Mount…

Summary: AAA-The Auto Club Group is dedicated to providing value, safety, and peace of mind in automotive services. The Service Consultant will act as a liaison between customers and technicians, ensuring clear communication regarding repair and maintenance needs.

Responsibilities:
- Serving as the liaison between customers and the automotive technicians
- Properly explaining repair and maintenance needs to ensure customer safety and satisfaction

Required Qualifications:
- At least 6 months of face to face customer service experience
- Ability to work flexible work schedule including weekends and holidays as well as a 50 hour work week
- Ability to obtain ASE certification within 6 to 24 months based on prior automotive experience

Preferred Qualifications:
- 2 year of experience with automotive and/or truck systems and technical resources

Required Skills: ASE Certification, Automotive Systems, Truck Systems, Sales Acumen, Taking Initiative

Benefits: 401(k), 401(k) matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, Retirement plan, Vision insurance