AI Champion Network Intern at AAA-The Auto Club Group in Remote

Summary: AAA The Auto Club Group is seeking a motivated student to join their team as an AI Champion Network Intern. The role involves working with the People & Experience Strategy team to design and operationalize the AI Champion Network, helping employees adopt AI tools effectively and responsibly. Responsibilities: - Work directly with the People & Experience Strategy team to design, launch, and operationalize the AI Champion Network from the ground up - Contribute to enterprise transformation and strengthen your program management and change enablement skills - Draft the AI Champion Network program charter, including purpose, operating principles, roles and responsibilities, governance structure, and success measures - Create Champion onboarding materials: welcome guides, orientation decks, role expectations, and a “first 30 days” roadmap - Coordinate across HR, IT, and business unit stakeholders to align on program scope, tool boundaries, and approved use cases - Design a measurement framework for the network, including leading indicators (champion activity, use-case submissions, participation rates) and lagging indicators (adoption trends, employee sentiment) Required Qualifications: - At least a junior, fully enrolled in a bachelor's or master's degree program at an accredited college/university, with a minimum 3.0 GPA - Studying a field related to Industrial-Organizational Psychology, Organizational Development, Human Resources, Business Administration, Communications, or Behavioral Science - Legally authorized to work in the U.S - Strong interpersonal skills, communication skills (oral and written), organizational skills, and strong situational adaptability - Strong analytical and critical thinking skills - Strong problem-solving skills and attention to detail - Ability to work in a fast-paced, dynamic environment - Ability to multi-task and appropriately prioritize to ensure timely solutions to problems - Experience using Microsoft 365 tools (Teams, SharePoint, Word, Excel, PowerPoint) - Basic math calculations to accurately perform various types of transactions - Organizational behavior and human factors shaping technology adoption at work - Basic concepts relating to generative AI tools and their use in workplace settings (hands-on familiarity is a plus; deep technical knowledge is not required) - Stakeholder analysis and communication planning fundamentals - Basic program or project management concepts, including how to scope work, set milestones, and manage dependencies - Basic product/project management topics including stakeholder analysis, adoption frameworks (e.g., HEART, ADKAR), or experience running related workshops - Learn the full range ACG products, services and functions to perform the responsibilities of assigned job - Develop clear, professional written deliverables (guides, decks, frameworks, playbooks) independently with minimal editing required - Facilitate or support meetings, workshops, or working sessions with cross-functional participants - Gather qualitative and quantitative data, synthesize findings, and present meaningful insights to leadership - Work effectively in a remote environment, independently and on teams - Collaborate across functions and seniority levels Preferred Qualifications: - Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices - Comfort with working in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success - Ability to provide good service to internal and/or external customers - Personal experience experimenting with AI tools (ChatGPT, Microsoft Copilot, etc.) in an academic or professional context and an ability to articulate practical use cases - Experience designing or supporting an employee program, learning initiative, community of practice, or similar volunteer/ambassador network - Coursework or applied experience in training design, instructional content development, or adult learning principles - Exposure to people analytics, or survey/listening tools (e.g., Culture Amp, Qualtrics, Glint) - Familiarity using SharePoint or OneDrive for content organization and knowledge management Required Skills: Program management, Change enablement, AI tools familiarity Important Skills: Microsoft 365, Organizational behavior, Stakeholder analysis, Project management concepts Nice-to-Have Skills: Analytical skills