Clinical Education Specialist - Northeast at 410 Medical · New York

About 410 Medical, Inc.

410 Medical, based in Durham, NC, is developing and distributing innovative products that help improve resuscitation of critically ill patients. 410’s products are designed to enable clinicians to more effectively and efficiently respond to patients with septic shock, hemorrhagic shock and other conditions that require controlled, rapid volume resuscitation.

About the role

Training and education are critical to the success of LifeFlow and our customers. The Clinical Education Specialist (CES) has primary responsibility for educating LifeFlow users, potential users, employees and partners. In the course of education, the positive relationships that the CES develops with providers will also play a key role in standardizing and expanding LifeFlow use. Training will require significant travel and cover multiple shifts, including some nights and weekends.

What you'll do

Conduct LifeFlow training for health care providers (i.e. nurses, physicians and paramedics) at LifeFlow accounts

Timely and complete documentation of details related to education, customer interactions and feedback in CRM (for self and 1099’s). Keep training record updated on all accounts

Work closely with Clinical Sales Specialists to expand LifeFlow awareness, proficiency and utilization in targeted accounts

Provide feedback and input on the LifeFlow education strategy, materials (including protocols) and processes

Assist customers in implementing LifeFlow into clinical practice, including incorporation in order sets, protocols and use tracking and evaluation

Solicit LifeFlow user input and cases in order to understand LifeFlow uses and feedback and share with 410 team and identify cases for write-up

Maintain thorough understanding of LifeFlow-relevant clinical subjects, including through webinars, podcasts, and articles. Share learnings with Company and educate others as requested

Conduct LifeFlow training and other LifeFlow related on-boarding for 410 employees, consultants (including 1099 educators) and distributors

Identify classes, labs, clinical instructors and simulation centers to get LifeFlow into and educate on device and volume resuscitation

Support trade show participation, including planning LifeFlow demos.

Expand education and awareness in target accounts by identifying and building relationship with practice influencers across the account

Qualifications

RN degree or Paramedic certification

5+ years clinical experience in ED or ICU setting preferred

Familiarity with hospital setting and navigating departments and floors

Excellent clinical educator. 2+ years clinical education experience preferred

Strong communication skills, ability to convey ideas in a clear, concise manner

Demonstrated ability to quickly develop positive relationships with new people

Engaging personality and passion for sharing knowledge with others

Passionate, positive, collaborative approach to work

Strong customer-service work ethic

Detail-oriented, including planning and record keeping

Ability to retain focus on key priorities in a dynamic environmentDescribe the experience and attributes of the ideal candidate

Other Requirements:

Significant travel involved; weekends and night shifts possible, up to 75% travel

Full-time role based in a city that has easily accessible airport exchanges

Carry detail bag weighing up to 25 lbs.

Ability to stand or walk in numerous hospitals at meetings for 6-10 hours per day

Must be able to meet hospital credentialing requirements in order to observe products within a hospital or EMS environment (need all applicable vaccines)

Maintain professional and clinical continuing education, licensure and credentials

For More Information, visit www.410medical.com

410 Medical is an equal opportunity employer. As such, we provide employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, military service, or other characteristics protected by law.