Transition Leader at 3M in Bengaluru, Karnataka, IN

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Job Description

TRANSITION LEADER

The Transition Leader plays a key role in ensuring that Global Service transitions from country to GSC Philippines operations meet the objectives on time and quality of deliverables and activities. The primary responsibility includes transition of services into GSC PH service operations. The Transition Specialist works closely with key stakeholders from GSC Operations, Country Deployment Team, Process Leadership Team and GSC Leadership as decision makers and governance leads.

Primary Responsibilities include but are not limited to the following:

• Ensuring the service transition gate criteria are met by country, GSC resources and 3rd Party.

• Evaluates the quality of project outputs against agreed acceptance criteria.

• Assesses impact and risks from a Service delivery perspective.

• Identifying all Service Readiness activities and ensuring they are in place for go live (processes, procedures, training, communication etc.).

• Active contribution in negotiating and agreeing changes in scope where appropriate.

• Providing assurance to Key Stakeholders on service transition activities.

• Uses the GSC Transition Methodology to execute transition activities.

• Responsible for scheduling, coordinating, documenting, and monitoring all activities and tasks to facilitate client priorities.

• Tracks assigned tasks and associated completion dates, ensuring work process flow is accurately followed.

• Work tasks are likely to encompass concepts within multiple disciplines/practices which may include more than one department/location. Working tasks might include:

• Schedules transitions for assigned area of responsibility by working with internal clients and/or external customers to coordinate schedules and ensure the right team mix (experience and expertise) is available for each transition.

• Confirms start dates, adjusts project schedule due to staffing or other client conflicts with assigned dates. Works with customer contacts and internal clients to provide set-up for each transition.

• Ensures work process flow is accurately followed.

• Collects, summarizes, reports, and tracks transitions. Identifies risks to the transitions schedule, outlines risk mitigation, and drives risk reduction efforts.

• Coordinates meetings and discussions to ensure progress as documented. Utilizes project management expertise to establish best practices for transitions teams.

• Provides training on the existing transition methodology to team members.

• Primary contacts are typically internal and on a managerial, professional, supervisory, or co-worker level.

• Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards.

• The job also requires performing other duties as assigned. Percentages of time spent on job duties are estimates and may vary.

Basic Qualifications:

• Bachelor's degree or higher from an accredited university

• Minimum of three (3) years of Project Management Experience

• Minimum of one (1) year of experience working with regulated systems or environments, subject to compliance controls (SOX, FDA, etc.)

Preferred Qualifications:

• Minimum of three (3) years of experience supporting global SAP projects

• Strong organizational skills including ability to deal with ambiguity and ability to breakdown complex work

• Experience with 3M businesses and business processes

• Excellent interpersonal, written, and team collaboration skills

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