Golf Equipment Specialist, Golf Retail at 2nd Swing Golf · Location…

Golf Equipment Specialist, Golf Retail

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Golf Equipment Specialist helps customers find the right clubs and equipment through expert product knowledge, personalized recommendations, and exceptional service. This role is ideal for a highly knowledgeable golfer who understands club specifications, equipment technology, and the differences between leading golf brands. The specialist educates customers on the sales floor, supports in-store sales, and recognizes when to involve a member of our fitting team for additional help. This position is a part-time in-store position located in Scottsdale, AZ. No remote work will be offered. Weekend availability required.

Responsibilities:

• Engage with golfers in-store to provide expert equipment recommendations and exceptional customer service.

• Help customers select golf clubs, accessories, and equipment based on their playing ability, preferences, and goals.

• Answer detailed questions about club specifications, shaft options, equipment technology, product condition, pricing, and availability.

• Explain differences between brands, club models, and equipment features to help customers make informed purchasing decisions.

• Use strong golf knowledge to identify customer needs and recommend appropriate equipment.

• Recognize when a customer would benefit from advanced fitting support and connect them with a Master Fitter.

• Support sales transactions, trade-ins, special orders, and product inquiries.

• Maintain an organized, well-merchandised sales floor and stay current on new equipment releases and industry trends.

• Share product knowledge with teammates and contribute to store sales goals.

Required Qualifications:

• 3+ years of golf retail or golf equipment sales experience.

• Expert knowledge of club specifications, including loft, lie, length, swing weight, shaft flex, shaft weight, torque, and shaft profiles.

• In-depth understanding of clubhead designs, including drivers, fairway woods, hybrids, irons, wedges, and putters, and how design differences affect launch, spin, forgiveness, and playability.

• Ability to compare golf equipment brands and models and explain differences in technology, materials, performance, and intended player profiles.

• Ability to interpret basic equipment and ball-flight information to recommend appropriate products based on a golfer's skill level, swing tendencies, and performance goals.

• Strong communication skills and the ability to explain technical equipment concepts in an approachable, customer-friendly way.

• Ability to recognize when a customer's needs require advanced fitting expertise and involve a Master Fitter.

Physical Requirements:

• Ability to work part-time hours, including weekends.

• Prolonged periods of sitting, standing, and bending.

• Comfortable working in a retail environment.

Part-Time Benefits:

• Flexible Scheduling

• 401(k) Company Match

• Employee Programs, Including PGA Membership Dues Support

• Paid Time Off

• Discounted Merchandise

• Health and Wellness Initiatives

• Work-Life Balance

Compensation: $22–$26 per hour, based on previous experience.