Director, Thailand Enterprise Acquiring at 2C2P · Bangkok

Working Location: Empire Tower (100% onsite, accessible via BTS Chong Nonsi)

We are looking for a strong commercial leader to drive our Enterprise Acquiring business in Thailand. This role will lead a team of Business Development managers to win new business, deepen strategic merchant relationships, and shape industry-specific payment solutions across priority sectors such as e-commerce, insurance, retail, and other high-potential enterprise verticals.

In addition to leading business development, this role will also oversee the Sales Operations function supporting the enterprise business, ensuring scalable processes, strong execution discipline, and high-quality commercial delivery from opportunity development through post-launch account growth.

This is a high-impact leadership role for someone who combines commercial drive, people leadership, customer-centric solutioning, and operating rigor to build a stronger and more scalable enterprise acquiring business in Thailand.

Key Responsibilities

Business Development and Commercial Growth

• Lead the Thailand Enterprise Acquiring business to deliver sustainable growth across Revenue, Net Revenue, and TPV
• Hunt and close new enterprise deals in targeted sectors including e-commerce, insurance, retail, and other relevant verticals
• Build and maintain a strong pipeline of qualified opportunities through market mapping, relationship development, and lead generation
• Develop clear account strategies for strategic prospects and key merchants
• Lead complex commercial negotiations and structure win-win solutions for enterprise clients

Existing Merchant Growth and Account Development

• Drive upsell and cross-sell opportunities across the existing merchant portfolio
• Deepen merchant relationships by introducing broader payment and ecosystem solutions
• Serve as a senior commercial partner to strategic merchants, including direct engagement with C-level stakeholders
• Improve merchant retention, account responsiveness, and long-term commercial value

Sales Operations Leadership

• Lead the Sales Operations team supporting the enterprise business
• Establish, standardize, and continuously improve the end-to-end sales process, including process governance, SOPs, SLAs, and commercial handoff discipline
• Strengthen execution visibility, operating rigor, and service consistency across the commercial journey, from opportunity development through post-launch support
• Drive strong cross-functional collaboration across business, product, operations, finance, legal, risk, and technology teams

Industry Solution Development

• Identify sector-specific customer needs, pain points, and payment opportunities in focus industries
• Partner with product and internal stakeholders to shape industry-tailored acquiring and payment solutions
• Translate merchant needs into practical commercial offerings and solution strategies
• Strengthen the company’s positioning as a trusted enterprise payment partner in targeted sectors

Team Leadership and Capability Building

• Lead, coach, and develop a high-performing team of Business Development managers

• Set clear goals, operating cadence, and performance expectations for the team

• Build strong commercial discipline in pipeline management, opportunity conversion, and account development

• 7–10 years of relevant experience in enterprise sales, business development, commercial leadership, or account management, ideally within payments, fintech, financial services, or adjacent industries

• Strong understanding of the enterprise payments landscape, with the ability to connect merchant needs, acquiring capabilities, and solution value into compelling client propositions

• Good grasp of the broader financial and commerce ecosystem surrounding payments, and the ability to identify adjacent opportunities that strengthen merchant value propositions and deepen strategic relationships

• Demonstrated success in building commercial momentum in the Thailand market, with the ability to originate opportunities, navigate complex organizations, and convert enterprise relationships into business outcomes

• Relevant exposure to sectors such as e-commerce, insurance, retail, or other enterprise verticals is strongly preferred

• Proven ability to engage, influence, and negotiate effectively with senior client stakeholders, including C-level executives

• Strong leadership track record, with experience leading teams, raising performance standards, and delivering results through others rather than as a standalone individual contributor

• Ability to bring together commercial strategy and execution discipline, including sales process design, cross-functional coordination, and operational follow-through

• Excellent commercial judgment, communication, negotiation, and presentation skills

• Fluent in business English and Thai; proficiency in Mandarin is a plus

• Flexible for travel and responsive outside normal office hours when required by clients or business needs

At 2C2P, Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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