Media Operations Contractor at 24HRPO in Menlo Park, CA

Job Description

Duties:

• We are looking for several people to join the Facebook and Instagram Media teams where you will communicate with potential plartners, respond to user inquiries and empower authentic representation by improving user experience. You will work with our cross functional product teams to further this initiative as well as communicate trends that you're seeing that will help improve our products. Strong candidates will have an astute attention to detail and be a self-starter.

Qualifications

· 2+ years of experience in customer service or account management, working in the online video or video space strongly preferred

· 1 Native Spanish speaker

· 1 Native Portuguese speaker

· 2 Native English speakers

· • Strong communications skills both in the native language and in English. Ability to work effectively cross-functionally, both internally and externally is essential for success in this role

· Industry and business knowledge of video creators, digital publishing and/or media companies preferred

· Ability and experience in working independently and a track record of taking initiative in uncertain, dynamic environments

· Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans

· Deep understanding of and a passion for Facebook and online video products

· Extremely reliable, consistent, agile, and hard-working!

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Education:

Bachelor's Degree

Additional Information

All your information will be kept confidential according to EEO guidelines.