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Care Specialist at 24 Hour Home Care in El Segundo, CA
Skills
Job Description
WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.
At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
The Social Recreation Specialist is responsible for supporting operational functions within the Social Recreation service line for the Disability Services Division to drive program growth and maximize impact for the individuals and families served. This role manages the service delivery process from referral through ongoing support, develops person-centered service plans, facilitates Direct Support Professional (DSP) trainings, and collaborates closely with internal departments and Regional Center partners to ensure high-quality, compliant, and person-centered services. The Social Recreation Specialist promotes community inclusion, supports goal achievement for individuals served, and embodies the company’s mission of making a difference every day.
This is a hybrid position, coming into the El Segundo office 1x per month.
WHAT YOU BRING TO THE TABLE:
Primary Responsibilities
- Conduct assessments and develop Individual Service Plans (ISPs), goal reviews, and planning meetings for assigned caseloads
- Manage a caseload of 100+ families from referral through service initiation while ensuring a smooth and supportive onboarding experience
- Utilize person-centered planning techniques to develop individualized goals and service plans for persons served
- Facilitate weekly trainings for Direct Support Professionals (DSPs) focused on community inclusion and socialization skill development
- Coordinate with Regional Centers and internal departments to support efficient referral, authorization, and service delivery processes
- Maintain accurate documentation, progress reporting, and electronic records to support compliance and continuity of services
- Respond to consumer and family questions regarding services while supporting operational, staffing, and customer service needs as required
Qualifications
- Bachelor’s degree preferred
- Bilingual Spanish preferred
- Certification or experience in person-centered planning and thinking preferred
- Minimum of 3 years of experience in person-centered practices and/or care plan development strongly preferred
- Experience working in disability services, community-based programs, or related service environments preferred
- Proficiency with Microsoft Office applications including Word, Excel, and Outlook
- Ability to travel as needed for assessments, meetings, trainings, and office support
Skills
- Person-centered planning and service coordination
- Relationship-building and communication skills
- Problem-solving and critical thinking
- Planning, organization, and time management
- Training facilitation and coaching
- Attention to detail and documentation accuracy
- Analytical thinking and process improvement
- Collaboration and cross-functional partnership
- Sound judgment and decision-making
- Customer service and stakeholder support
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email: info@dcba.lacounty.gov
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).