HR Generalist at 23andMe in Palo Alto, CA

HR GENERALIST Location: Palo Alto (HQ) We are seeking a people-focused and service-oriented HR Generalist to serve as the first point of contact for employee questions and support a broad range of human resources initiatives. This role will partner closely with employees, managers, recruiters, and People team members to deliver an exceptional employee experience throughout the employee lifecycle. The HR Generalist will assist with onboarding, offboarding, HR operations, and select HR partnering activities while ensuring compliance with company policies and employment practices. WHO WE ARE We are a group of individuals passionate about genetic discovery. 23andMe Research Institute is a nonprofit medical research organization that enables people everywhere to access their genetic information, learn about themselves, and participate in the world's largest crowdsourced research initiative. The Institute aims to be the world's most significant contributor to scientific advancement, uniting people with the common goal of improving health and deepening our understanding of DNA — the code of life. WHAT YOU’LL DO  • Serve as the primary point of contact for employee questions regarding policies and general HR matters. • Respond to employee inquiries in a timely, professional, and customer-service-oriented manner. • Maintain employee records and ensure HR systems and documentation remain accurate and up to date. • Assist with HR communications, policy updates, and employee programs. • Coordinate and facilitate new hire onboarding activities to ensure a smooth and positive employee experience. • Prepare and process new hires and system setup. • Partner with hiring managers and cross-functional teams to ensure onboarding milestones are completed. • Help manage employee offboarding processes, including exit interviews, separation documentation, system access coordination, and final employee communications. • Partner closely with Recruiting Partners to help coordinate candidate interviews and scheduling across multiple stakeholders. • Assist with offer preparation, pre-employment processes, and onboarding transitions. • Help maintain recruiting records and support hiring initiatives as needed. • Assist with employee engagement initiatives, organizational changes, talent planning, and performance processes. • Help identify trends and recommend solutions to improve employee experience and organizational effectiveness. WHAT YOU’LL BRING  • Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience. • 3+ years of progressive HR experience in a generalist, coordinator, or people operations role. • Experience supporting onboarding, offboarding, and employee lifecycle processes. • Excellent organizational skills with strong attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Strong interpersonal, communication, and problem-solving skills. About Us 23andMe, headquartered in California, is a leading consumer genetics and research company. The company’s mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. 23andMe research participants consent to research conducted by 23andMe which is overseen by an independent third-party Institutional Review Board (IRB) regulated under the 'Common Rule' (45 CFR part 46). More information is available at www.23andme.com/research. At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you. Pay Transparency 23andMe takes a market-based approach to pay, and amounts will vary depending on your geographic location. The salary range reflected here is for a candidate based in the San Francisco Bay Area.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. San Francisco Bay Area Base Pay Range $100,000—$130,000 USD