1stDibs→
Product Manager - Buyer Experience at 1stDibs in New York, NY
Skills
Job Description
1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.
As the Product Manager for the Buyer Experience, you will own the critical touchpoints that define how users interact and transact on our marketplace. You aren’t just managing features; you are the architect of the Trade, Private Client and Message Center ecosystems, driving scalable growth by bridging the gap between buyer intent and successful conversion.
You’ll lead a high-velocity, cross-functional squad of engineers, designers, and analysts to transform complex buyer pain points into elegant, high-performance product solutions. This role offers high visibility to senior leadership and the autonomy to significantly influence our global product strategy.
What you’ll do
- Own the Vision: Define and execute the multi-quarter strategy and roadmap for Onboarding flows, Message Center and our Trade and Private Client Program, ensuring they align with overarching business goals.
- Full-Lifecycle Delivery: Lead product development from raw concept and rapid experimentation to full-scale global launches.
- Data-Driven Discovery: Synthesize user research, competitive market analysis, and deep-funnel analytics to uncover "hidden" opportunities for innovation.
- Bridge the Gap: Act as the connective tissue between design, engineering, and marketing to build, iterate, and polish key buyer-facing features.
- Drive Engagement: Partner with stakeholders to optimize the communication loop between buyers and sellers, specifically aimed at increasing Trade program velocity.
- Evangelize the Roadmap: Communicate product wins and strategic pivots to senior leadership, setting clear expectations and building organizational consensus.
- Obsess over the Buyer: Become the voice of the user by analyzing on-site behaviors and conducting direct interviews to solve friction in the marketplace journey.
What you’ll bring
- Marketplace Instinct: 3+ years of PM experience, with a strong preference for e-commerce or complex two-sided marketplaces.
- Strategic Execution: A proven track record of managing technical roadmaps and delivering measurable ROI.
- Master Storyteller: Exceptional communication skills. You can translate complex technical constraints into compelling narratives for any audience.
- Analytical Rigor: Proficiency in SQL and data visualization. You don't just report data - you use it to make informed trade-offs and find the "why" behind the numbers.
- Collaborative Leadership: A natural ability to lead by influence, breaking down silos and driving decisive action in ambiguous environments.
- Problem Solver: You thrive on deconstructing complex issues and identifying creative, scalable solutions.
Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
1stDibs is an Equal Opportunity Employer
The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries.
Total Compensation Statement
1stDibs views the value of the employees’ compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors.
Benefits (US based positions)
- Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care.
- We are flexible with our PTO. We generally expect employees take around 15 days/year.
- All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
- The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees.
- Fully paid wellness benefits, including One Medical membership and WellHub.
- Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
- Company match of donations to 501c3 charities, up to $250/year.
- Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.