Sr Cloud Platform Engineer at 1Password in Canada

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Cloud Platform Engineer, you'll join a team of 4-7 engineers focused on building and maintaining the infrastructure platform that supports 1Password. We run on AWS and are deeply invested in Kubernetes, Infrastructure as Code, and observability-first engineering. Our team values automation over manual processes, collaboration over silos, and pragmatic solutions over perfect architecture. You'll work collaboratively to establish and refine the infrastructure platform, dedicated to providing reliable and scalable solutions. This is a remote opportunity within Canada and the US. What you will do: Build platform infrastructure – Design and implement self-service tools that let product teams deploy services without infrastructure tickets or manual provisioning. Reduce operational toil – Identify repetitive manual work and build automation to eliminate it. Visibility and observability – Implement monitoring, alerting, and dashboards that help teams sleep soundly knowing their services are healthy. Build systems that detect problems before users do, and make debugging production issues straightforward whether it's 3pm or 3am. Participate in on-call rotation – Join the on-call rotation responding to infrastructure incidents. You'll work to reduce incident frequency through better automation and resilience patterns. Scale infrastructure – Plan capacity, optimize performance, and ensure our platform handles growing traffic without degradation. You'll work on problems like reducing deployment times, improving resource utilization, and maintaining sub-100ms p99 latencies. Collaborate across teams – Partner with security, product engineering, and SRE teams to understand needs and build solutions that work for everyone. What you bring: Required: - 5+ years working with distributed systems and microservices in production environments - Strong AWS experience – You know EC2, ECS/EKS, VPC networking, IAM, and can architect multi-AZ resilient systems - Infrastructure as Code fluency – Daily experience with Terraform or CloudFormation. You think in code, not clickops - Programming skills for automation – Comfortable writing Go, Python, or similar languages to build tools and automation - Kubernetes multi-tenancy production experience – You've deployed, scaled, and debugged containerized workloads in multi-tenanted production clusters - Observability expertise – Hands-on experience with Prometheus, Grafana, Datadog, or equivalent. You know what to monitor and how to alert effectively - Incident response experience – You've been on-call, resolved outages, and written postmortems that led to systemic improvements - Security-minded approach – You default to least-privilege, encrypt at rest and in transit, and think about threat models Nice to have: - GitOps experience with FluxCD and Kustomize - Service mesh experience (Istio, Linkerd, Consul) - Cost optimization experience in cloud environments - Open source contributions to infrastructure tooling - Experience with compliance frameworks (SOC 2, ISO 27001) and policy as code (Kyverno) What we offer: Autonomy and ownership – You'll have significant influence over architectural decisions and technology choices. We trust our engineers to make good calls. Modern stack – We invest in current tooling and don't have decades of legacy systems to maintain. You'll work with contemporary infrastructure patterns. Sustainable on-call – Weekly rotation with fair compensation, and we actively work to reduce pages through better engineering (not just better alerting). Collaborative culture – We do design reviews, pair on tough problems, and share knowledge through internal tech talks and documentation. Remote-first environment – Work from anywhere with team meetups for planning and connection. Async communication is the default; we respect your time and focus. USA-based roles only: The annual base salary for this role is between $150,000 USD and $210,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $132,000 CAD and $185,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.