General Manager at 11/11 Crispy… · Waterford…

Main Responsibilities of a General Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

General Manager Job Description

• We are looking for an experienced store manager with remarkable skills, who will run a store effectively and with attention to detail.
• Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
• The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience.
• More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Handling onboarding for new staff members
• Creating schedules and ensure all shifts are appropriately staffed
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with upper-management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements
• Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
• Places food service orders and maintains inventory to ensure fresh products and reduced food cost.

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills (preferred)
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example
• Must be a team player and lead a team.
• High School Diploma or equivalent
• Possesses food service experience
• Food Safety Education Certificate (Ex: ServSafe) required, or must be obtained within 1 month of hire.

Work schedule

• 10 hour shift
• Weekend availability
• On call
• Holidays
• Overtime

Benefits

• Paid time off
• Employee discount
• Paid training