Medical Office Assistant

 

This posting

This posting is for permanent full-time position working 75 hours biweekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the community of Dawson City in the beautiful Yukon.

 

About us

The Dawson City Medical Clinic (DCMC) provides primary health care services to clients across the age spectrum, offering booked and same-day care for minor illnesses, injuries, and medical procedures, and supporting patients with chronic health conditions.

The clinic operates as a collaborative primary care team, with physicians, nurse practitioners, registered nurses, and medical office assistants working in partnership with other co-located allied health professionals to deliver integrated, client-centred and culturally safe care.

Your role

Reporting to the Medical Clinic Supervisor, this position provides program, administrative and reception services to ensure effective and efficient support to services, activities, staff, and clients of the Dawson City Medical Clinic. To be successful in this role, the ideal candidate will have experience working in a fast-paced environment, effective time management skills and customer service providing confidential support to clinic health professionals and clients/patients, while contributing to an environment that is inclusive, non-discriminatory, and physically, psychologically, and culturally safe.

 

• For more information on this job, please contact Stephen Gallant, Medical Clinic Supervisor, Dawson City Medical Clinic at 867-993-5744 or Stephen.Gallant@yukon.ca.
• For more information about the recruitment process, please contact Jaime Strachan, HR Consultant at 867-332-5768 or Jaime.Strachan@yukon.ca.    

 

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

Government of Yukon’s many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment. 

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer. 

Check out:

• Yukon Life 
• Working at Yukon government

 

Important application and job requirements

Essential qualifications 

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Experience providing customer service to a diverse clientele in a health and/or wellness environment.
• Experience managing multiple tasks/demands.
• Experience in transcription/data entry, clinical information is preferred but not required.
• Formal educational as an administrative medical office assistant would be considered an asset.   
• Experience using electronic health record systems such as Plexia, Panorama and/or Meditech would be considered an asset.

It may be helpful for you to review “Prepare your resume and cover letter”.

 

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following: 

• Ability to operate within a multidisciplinary team including healthcare professionals within a healthcare setting.
• Strong verbal and written communication skills, with the ability to interact professionally and empathetically with patients, colleagues, and medical staff.
• Excellent organizational skills and multitasking skills to manage administrative tasks efficiently in a fast-paced medical environment.
• Critical thinking ability, with a focus on building positive relationships and effective conflict management skills.
• Experience working with diverse populations, demonstrating cultural sensitivity and respect for varied backgrounds and needs.
• Experience utilizing electronic medical records (EMR) systems to support clinical operations.

It may be helpful for you to review “The job interview process”.

 

Conditions of employment 

You must meet the following conditions before being hired, or within the time frame noted.

• TB screening
• RCMP clearance with Vulnerable Sector check

 

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• May be required to participate in an afterhours schedule to support clinic services outside of regular business hours.
• The incumbent may be exposed to clients who present in the clinic with symptoms of communicable disease coughing. sneezing) or with specimens for laboratory diagnosis (bodily fluids) or who may be bleeding because of illness or injury.
• The incumbent requires reaching, stooping, bending, carrying, sitting, and walking (awkward postures within these positions may also occur). May need to support client transfers, repositioning (partial body weight of (100 250) lbs). lifting and carrying of equipment/supplies up to 15kg. Possible exposure to latex may occur on occasion
• The clinic can be noisy and congested with people coming and going. Multiple work areas are open, and interruptions are common.
• There is the potential of emotional and mental stress when working in a busy environment where people are sometimes required to wait extended periods of time to be seen by one of the collaborative care teams. This may include clients that are dissatisfied with service and may become verbally or physically abusive.
• This position lives and works in Dawson City, Yukon.

 

Learn more

For help on creating your E-recruitment profile, email E-Recruitment.clientsupport@yukon.ca or phone 867-667-9453.

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference.