Product Management Associate – Product Coordinator

Summary: Wolters Kluwer is a global leader in information services and solutions for professionals. They are seeking a Product Management Associate to support product managers and the Director of the MEMP Business Unit, contributing to the maintenance of products and the development of new offerings while coordinating cross-functional teams. Responsibilities: - Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, maintain overall MEMP calendar, coordinate and track budgets and regularly report project status to team - Provide direct operational and administrative support to the Director and the Director’s leadership team, ensuring priorities, deliverables, and communications are effectively coordinated - Create and manage operational checklists to support repeatable execution and reduce errors across teams - Champion documentation templates: maintain updates, meeting notes, and documentation related to products in Confluence while also organizing and maintaining files on Health – MEMP SharePoint - Identify, implement, and support group adoption of process improvements - Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentation, support teams in implementation of SOPs - Process invoices and track spending against line-items using spreadsheet software in coordination with the full team - Maintain regular reporting on market penetration, sales, and analytics and synthesize market updates - Utilize internal systems for product record creation and communication of critical product identifiers, pricing, and availability across sales channels - Respond to Customer Support requests for information within the same day - Assist team with research initiatives, defining yearly priorities, coordinating interviews, communicating with participants, processing honoraria, organizing notes, and tracking results Required Qualifications: - College degree (BA/BS) required; or equivalent experience - Strong project management and time management practices and understanding of related tools - Analytical skills with ability to make sound decisions backed up by data - Six months+ experience interning or working in business environment or academic offices - Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work - Accepts increasing responsibility for assignments - Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines - Conducts work with integrity, professionalism, and accountability - Takes a proactive, logical and systematic approach to solving problems and contributes potential solutions that add value for the internal team and customers - Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes - Identifies and proposes operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs - Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone Preferred Qualifications: - Solid knowledge of Excel formulas and functions, including pivot tables - Interest in Medical Education and Medical Practice product markets Required Skills: Excel formulas and functions, Confluence, SharePoint, Standard Operating Procedure (SOP) documentation, Data Analysis, Project Management Benefits: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, Paid Parental Leave