Account Manager

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are now looking for an experienced and strategic Account Manager with a true service-first and analytical mindset to join our team. This is a varied and challenging role where you’ll build strong relationships with our restaurant partners, optimize their business performance, and help them grow successfully on the Wolt platform. What you’ll be doing In this role, you’ll own and develop your restaurant portfolio, acting as a trusted advisor and strategic partner while driving long-term growth, operational excellence, and commercial success. Day-to-day in this role you’ll: Strategically manage and develop professional relationships with restaurant partners post-onboarding Ensure long-term partner satisfaction and successful business collaboration Act as the main point of contact for restaurant partners and serve as a key link between internal teams and partners Drive partner growth through portfolio analysis, active account management, and performance optimization Conduct regular quality and satisfaction checks to ensure high service standards Provide analytical after-sales support and actionable recommendations to improve partner performance Prepare reports, analyses, and recommendations to support partner business development Use data and insights to optimize partner performance and improve key business metrics Promote new services, features, and marketing campaigns to existing partners Strategically plan and coordinate promotional and marketing activities together with restaurant partners Collaborate closely with the marketing team to execute campaigns and increase partner visibility and sales Manage and align commercial partnership terms to ensure long-term successful collaboration Proactively identify new business opportunities and recommend initiatives to support partner growth Analyze the local market and monitor competitor activity on an ongoing basis Maintain strong communication with partners via phone, email, and other communication channels Our humble expectations You’ll do well at Wolt if you: Have 3–5 years of experience in account management, sales, or partnership management with clear commercial impact Have excellent communication and relationship-building skills, with the ability to adapt your communication style to different stakeholders Possess a strong analytical mindset and experience using analytics platforms or data tools to drive decisions Are comfortable working with dashboards and reporting tools such as Looker, Power BI, Excel, or Google Sheets Have strong organizational skills, attention to detail, and a service-oriented mindset Take a proactive, hands-on approach to problem-solving and business development Demonstrate high ownership, reliability, and the ability to work independently Can identify growth opportunities and turn insights into actionable recommendations Are fluent in the local language and English Thrive in fast-paced, high-performance environments and adapt quickly to change What we offer An opportunity to work in a fast-growing tech company with a startup mindset The chance to make a significant impact on the growth and success of our restaurant partners. A supportive and inclusive team culture that values innovation and continuous improvement. Opportunities for personal and professional development within a global organization. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.