Outreach Coordinator

Summary: Willdan Lighting and Electric is seeking an Outreach Coordinator in their New York, NY office to support Multifamily Utility Incentive programs that promote energy efficiency measures. This role involves engaging with multifamily building owners and contractors to educate them about the benefits of Utility Incentive Programs and developing outreach plans to achieve program goals. Responsibilities: - Promote the energy efficiency program by engaging in outreach activities including prospective customer/contractor lunch and learns, inbound prospective customer support, trade show presentations, tabling at conferences or community resource fairs, webinars, and cold calling - Develop outreach plans in collaboration with program management team to target key market segments to achieve the program’s energy efficiency targets - Provide tracking and reporting of relevant outreach KPIs for strategy analysis on a weekly, monthly, quarterly and ad-hoc basis - Assist building owners by providing clear and informative guidance on energy efficiency measures - Assist with customer segmentation, targeting and development and maintenance of contact lists and communication efforts - Prepare ad-hoc reports to track progress toward program goals - Engagement in any and all areas critical to meeting program objectives - Additional duties and responsibilities may be assigned by supervisor as business needs dictate Required Qualifications: - Bachelor's degree in environmental studies, marketing or business - 1-2 years of relevant experience - Some experience in energy efficiency, facility design/build, and/or performance contracting - A proactive, self-starter attitude - Brings creative ideas to the table from lessons learned - High level of oral and written communication skills - Ability to work collaboratively with our clients and internal staff - Sound reasoning, problem solving and critical thinking abilities - Ability to communicate effectively with our clients and work collaboratively with our engineering staff, program managers and sales team - Ability to work independently and manage tasks across multiple projects - Ability to travel to the Manhattan office - Some on-site travel may be required - Ability to prioritize multiple projects and tasks to ensure timely delivery of high-quality deliverables - Demonstrated ability to collaborate with a wide range of stakeholders while delivering excellent customer service in a highly dynamic growth environment - Ability to work effectively in a fast paced, evolving, entrepreneurial work environment Preferred Qualifications: - CRM experience preferred Required Skills: Energy efficiency experience, CRM experience Important Skills: Bachelor’s degree