Specialty Team Member (Beer, Wine, Cheese & Chocolate) - Full Time

Summary: Whole Foods Market is committed to nourishing people and the planet, and they are seeking a Specialty Team Member to support their Specialty team. This role involves receiving and preparing products, maintaining displays, and providing excellent customer service in accordance with company standards. Responsibilities: - Surprises and delights customers with consistent and delicious food - Engages in positive and proactive selling - Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked - Checks product to ensure it meets WFM quality standards - Monitors spoilage and supply waste to minimize impact on department expenses - Assists with sampling program, keeping sample areas full, clean and appealing - Maintains back stock in good order - Accesses information about market conditions and communicates to customers - Ensures temperature, sanitation and sweep logs are completed.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings - Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously - Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product - Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices - Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards - Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing - Immediately reports safety hazards and violations - Performs other duties as assigned by store, regional, or national leadership. Performs other duties as assigned by store, regional, or national leadership Required Qualifications: - Ability to learn basic knowledge of all products carried in department - Ability to visually examine products for quality and freshness - Ability to sell proactively - Working understanding of Specialty department and team and WFM quality goals - Strong attention to detail - Strong to excellent communication skills and willingness to work as part of a team - Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors - Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members - Ability to follow directions and procedures; effective time management and organization skills - Passion for natural foods and the mission of Whole Foods Market - Strong work ethic and ability to work in a fast-paced environment with a sense of urgency - Understanding of and compliance with WFM quality goals - Must be able to lift 50 pounds - In an 8-hour work day: standing/walking 6-8 hours - Hand use: single grasping, fine manipulation, pushing and pulling - Work requires the following motions: bending, twisting, squatting and reaching - Exposure to FDA approved cleaning chemicals - Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit - Ability to work in a wet and cold environment - Ability to work a flexible schedule including nights, weekends, and holidays as needed - Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery - Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol Required Skills: Knowledge of Specialty department products, Proactive selling, Understanding of WFM quality goals, Ability to use tools and equipment, TIPS certification, Strong attention to detail, Strong communication skills, Ability to work as part of a team, Ability to meet customer service expectations, Effective time management and organization skills, Strong work ethic, Ability to work in a fast-paced environment Benefits: Health insurance, Retirement plan benefits, Eligibility for a store discount, Paid time off, Access to other benefit programs