Whole Foods Market→
Produce Team Member (Clerk, Floor Service) - Full Time
Entry LevelOn-site
Location
Austin, TX
Salary
$31k–$51k/yr
Experience
Not specified
Posted
1 month ago
Skills
customer serviceproduct knowledgesales skillscompliance with safety standards
Job Description
Summary: Whole Foods Market is a grocery store chain known for its natural and organic products. They are seeking a Produce Team Member who will be responsible for maintaining the Produce floor, preparing products, and providing excellent customer service while adhering to company standards and safety regulations.
Responsibilities:
- Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products
- Assists Team Leader in organizing and displaying volume and seasonal items
- Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor
- Completes spoilage, sampling, temperature, and sweep worksheets as required
- Assists with periodic inventory checks
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
- Immediately reports safety hazards and violations
- Performs other duties as assigned by store, regional, or national leadership
Required Qualifications:
- Ability to sell proactively
- Ability to learn basic knowledge of all products carried in department
- Ability to learn and understand growing processes that differentiate conventional from organic produce
- Strong attention to detail
- Strong to excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
- Ability to follow directions and procedures; effective time management and organization skills
- Passion for natural foods and the mission of Whole Foods Market
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- Understanding of and compliance with WFM quality goals
- Must be able to lift 50 pounds
- In an 8-hour work day: standing/walking 6-8 hours
- Hand use: single grasping, fine manipulation, pushing and pulling
- Work requires the following motions: bending, twisting, squatting and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
- Ability to work in wet and dry conditions
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
- May require use of ladders
Required Skills: Customer service
Important Skills: Product knowledge, Sales skills, Compliance with safety standards
Benefits: Health insurance, Retirement plan benefits, Eligibility for a store discount, Paid time off, Access to other benefit programs
Benefits
Health insurance
Retirement plan benefits
Eligibility for a store discount
Paid time off
Access to other benefit programs