White Oak Veterinary Clinic→
Veterinary Receptionist
Entry LevelOn-siteFull-time
Location
White Oak, PA
Salary
$33k–$35k/yr
Experience
No experience required
Posted
1 week ago
Skills
veterinary receptionmedical office assistanceveterinary terminologyvaccination protocolsbasic lab testspet behaviormultitaskingpositive demeanor
Job Description
Summary: White Oak Veterinary Clinic is a full-service veterinary hospital dedicated to providing excellent care for pets. They are seeking a full-time Front-Desk Receptionist to be the first point of contact for clients, ensuring a positive experience through effective communication and customer service.
Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Required Qualifications:
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Preferred Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant
Required Skills: Veterinary reception, Medical office assistance, Veterinary terminology, Vaccination protocols, Basic lab tests, Pet behavior, Multitasking, Positive demeanor
Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, Paid time off and a 401(k) plan for full-time employees, Professional development opportunities, Employee pet discount because we know your pets are family, too.
Benefits
A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Professional development opportunities
Employee pet discount because we know your pets are family, too.