HVAC Customer Service Representative

Summary: Wesley Heating & Cooling is a locally owned family company specializing in HVAC services for residential and light commercial clients. They are seeking an HVAC Customer Service Representative to provide exceptional service, schedule calls, and coordinate with technicians to ensure client satisfaction. Responsibilities: - Answer client questions and provide information about services - Schedule service calls and coordinate parts for technicians - Handle over-the-counter supply sales - Ensure exceptional customer service and satisfaction Required Qualifications: - High school diploma - Experience dealing with clients - Data processing skills and familiarity with Microsoft Office products - Above-average communication skills Preferred Qualifications: - Experience booking and dispatching calls - Ability to type sales agreements - Can handle a sometimes fast-changing environment Required Skills: Customer Service, Data Processing, Microsoft Office Benefits: Health insurance, Paid vacations, 401k plan with a 10% company match