Field Technician - Installer

Summary: Visionary Broadband is a leading internet service provider in the Rocky Mountain region, focused on delivering exceptional service to rural areas. They are seeking a Field Technician - Installer to perform installations of wireless and fiber optic internet and VOIP at customer locations, ensuring high-quality customer service and effective communication. Responsibilities: - Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless and fiber optic internet installations, repairs, removals, etc - Must be able to physically lift up to 50 pounds - Excellent communication skills, both verbal and written, is necessary - Possess integrity and a dedication to results - Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors - Interact with customers over the phone and in person - Must have a valid driver license and be insurable to drive a company vehicle - Must be able to handle and climb a ladder - Must be willing to travel up to 25% of the time (could include overnight travel) - Other duties as assigned Required Qualifications: - High school diploma or equivalent education experience - Excellent communication skills, both verbal and written - Excellent organizational skills and must be detail oriented - Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications - Flexibility to work outside of standard 8am-5pm Monday-Friday schedule, this could include occasional weekend work - Must be able to physically lift up to 50 pounds - Possess integrity and a dedication to results - Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors - Interact with customers over the phone and in person - Must have a valid driver license and be insurable to drive a company vehicle - Must be able to handle and climb a ladder - Must be willing to travel up to 25% of the time (could include overnight travel) Required Skills: Wireless Internet Installation, Fiber Optic Internet Installation, VOIP Installation, Router Programming, Cat 5 Cabling, Microsoft Office Benefits: Competitive salary (includes on-call pay, company annual bonus plan), Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan), 401k with a dollar for dollar match up to 6%, Voluntary short and long-term disability, life insurance and accidental death & dismemberment, Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave