IT Support Coordinator

ABOUT US At Vida, we help people get better- and we're helping the healthcare system get better, too. Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health. By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives. **Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered. Please note: Applicants must be authorized to work in the U.S. as Vida is unable to sponsor work visas for any position. All Vida Employees must reside in/be able to work from the U.S.- international work is prohibited. Job postings at Vida are evergreen and will remain open through end of year, until filled. As a core member of our IT team, you will be the first line of support for our end users, ensuring they have the tools and assistance needed to stay productive. Your success in this role will be driven by exceptional customer service skills, a strong understanding of IT best practices and a proven ability to manage technology support and device lifecycles. With in-depth expertise in hardware, software, IT systems and security best practices, you will play a key role in maintaining daily IT operations. These operations include equipment provisioning, user access management and endpoint maintenance. ABOUT US At Vida, we help people get better- and we're helping the healthcare system get better, too. Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health. By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives. **Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered. Please note: Applicants must be authorized to work in the U.S. as Vida is unable to sponsor work visas for any position. All Vida Employees must reside in/be able to work from the U.S.- international work is prohibited. Job postings at Vida are evergreen and will remain open through end of year, until filled. As a core member of our IT team, you will be the first line of support for our end users, ensuring they have the tools and assistance needed to stay productive. Your success in this role will be driven by exceptional customer service skills, a strong understanding of IT best practices and a proven ability to manage technology support and device lifecycles. With in-depth expertise in hardware, software, IT systems and security best practices, you will play a key role in maintaining daily IT operations. These operations include equipment provisioning, user access management and endpoint maintenance.