Veritas Veterinary Partners→
Veterinary Client Service Representative - Front desk
Entry LevelOn-site
Location
Eatontown, NJ
Salary
$44k–$44k/yr
Experience
Not specified
Posted
1 week ago
Skills
client servicemulti-line phone handlingdata entrybillingfinancial communicationempathycompassionpositivitycuriosityhonesty
Job Description
Summary: Veritas Veterinary Partners is dedicated to providing world-class veterinary medicine and fostering a collaborative environment for professionals. They are seeking a Veterinary Client Service Representative to manage client interactions, support the veterinary team, and ensure a high standard of care in a busy, dynamic setting.
Responsibilities:
- Has 1+ years of client service experience (bonus points if it’s in a fast-paced setting!)
- Speaks both human and 'vet team' with excellent communication skills
- Can juggle tasks like answering multiple phone lines, data entry, billing, and making it all look easy
- Handles financial conversations with professionalism and ease
- Brings empathy, compassion, and a heart for helping anxious pet parents
- Knows when to be discreet and when to be delightfully warm
- Loves working with a team and building relationships that last
- Stays positive, curious, honest, and ready to learn
- And most importantly… likes to have FUN while doing all of the above
Required Qualifications:
- 1+ years of client service experience (bonus points if it's in a fast-paced setting!)
- Excellent communication skills
- Ability to juggle tasks like answering multiple phone lines, data entry, billing
- Handles financial conversations with professionalism and ease
- Brings empathy, compassion, and a heart for helping anxious pet parents
- Knows when to be discreet and when to be delightfully warm
- Loves working with a team and building relationships that last
- Stays positive, curious, honest, and ready to learn
- Likes to have FUN while doing all of the above
Preferred Qualifications:
- Additional fluency in other languages
Required Skills: Client Service, Multi-line Phone Handling, Data Entry, Billing, Financial Communication, Empathy, Compassion, Positivity, Curiosity, Honesty
Benefits: Health, dental, and vision insurance, with HSA option- some plans paid 100%, Maternity/Paternity leave, Retirement Plan – 401K with employer match, Employee Referral Bonus, Paid Time off, Mental health support with Talkspace, Uniforms provided, Pet discounts for medical care
Benefits
Health, dental, and vision insurance, with HSA option- some plans paid 100%
Maternity/Paternity leave
Retirement Plan – 401K with employer match
Employee Referral Bonus
Paid Time off
Mental health support with Talkspace
Uniforms provided
Pet discounts for medical care