Live Chat Support Specialist

About Venture Properties
Venture Properties is a dynamic and growing company providing property management and customer support services. We are committed to delivering responsive, high-quality service while maintaining a collaborative and flexible remote work environment.

Position Overview
We are seeking a reliable and customer-focused Live Chat Support Specialist to join our remote team. In this role, you will assist clients and tenants through live chat, providing timely support, resolving inquiries, and ensuring a smooth customer experience.

Key Responsibilities

• Respond promptly to client and tenant inquiries via live chat
• Provide accurate information regarding services, listings, and policies
• Assist with basic issue resolution and escalate complex matters when needed
• Maintain clear and organized records of all interactions
• Coordinate with internal teams to ensure timely follow-up
• Deliver a professional and positive customer experience at all times

Qualifications

• Previous experience in customer service or live chat support preferred
• Strong written communication skills (clear, professional, and accurate)
• Excellent multitasking and problem-solving abilities
• Ability to work independently in a remote setting
• Basic computer skills; familiarity with CRM or chat platforms is a plus
• Reliable internet connection and a quiet work environment

Compensation & Benefits

• Competitive pay: $22.00 – $26.00 USD per hour (based on experience)
• 100% remote work with flexible scheduling
• Paid training and onboarding
• Performance-based incentives
• Opportunities for growth and advancement

Why Join Venture Properties?

• Flexible, remote-first work environment
• Supportive and professional team culture
• Consistent workload and growth opportunities
• Opportunity to build long-term career experience

How to Apply
Please submit your resume and a brief summary of your experience. Qualified candidates will be contacted for a virtual interview.