Vallarta Supermarkets→
Courtesy Clerk PT
Entry LevelOn-site
Location
Burbank, CA
Salary
$38k–$38k/yr
Experience
Not specified
Posted
Today
Skills
price checkingmanual pallet jack operationfriendly personality
Job Description
Summary: Vallarta Supermarkets is a vibrant grocery store chain that seeks friendly, service-oriented individuals. The Courtesy Clerk role involves providing excellent customer service at the check stand, assisting customers with their needs, and maintaining cleanliness in the store and parking lot.
Responsibilities:
- Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service
- Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork
- Bag groceries according to Vallarta’s procedures and customer requests
- Assist customers with carry-out service and locating products in the store
- Perform accurate price checks as requested
- Check and secure items at the bottom of shopping carts when trained
- Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves
- Safely gather shopping carts using reflective vest and rope
- Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained)
- Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock
- Monitor and report building maintenance needs or safety hazards
- Keep janitorial room organized and stocked with approved supplies (if trained)
- Always maintain high housekeeping and safety standards
- Treat coworkers and customers respectfully at all times
- Abide by all store rules, company policies, and Employee Handbook
- Report injuries, unsafe conditions, or misconduct to management
- Perform additional duties as assigned
Required Qualifications:
- Friendly, courteous personality with strong customer service skills
- Ability to learn store product locations and support customers
- Ability to work in a fast-paced environment
- Must be able to speak, read, write, and understand English
- Must exhibit a responsible, professional, and positive attitude
- Must be legally authorized to work in the U.S
- Stand and walk constantly (6–8+ hours/day)
- Frequently bend neck/waist, squat, twist, and reach above/below shoulders
- Frequent use of hands for grasping, pushing, pulling, and fine manipulation
- Lift and carry up to 25 lbs. frequently, and up to 40 lbs. occasionally (e.g., dog food bags)
- Heaviest item required to carry: 40 lbs., up to 40 feet
- Operate manual pallet jacks safely (buddy system required for pallets)
- Work near equipment/machinery and on uneven ground
- Exposure to dust, gas, fumes, temperature, and humidity changes
Required Skills: Price Checking, Manual Pallet Jack Operation, Friendly Personality
Benefits: Health medical plan: $25/week, plus free dental & vision., Free $25,000 Basic Life and AD&D Insurance., 401(k) Retirement Plan., Paid vacation., Access to legal services., Paid sick time., Premium pay for holidays., Scholarship opportunities., Savings marketplace & credit union membership., Recognition programs (birthdays, years of service, spirit days, etc.).
Benefits
Health medical plan: $25/week, plus free dental & vision.
Free $25,000 Basic Life and AD&D Insurance.
401(k) Retirement Plan.
Paid vacation.
Access to legal services.
Paid sick time.
Premium pay for holidays.
Scholarship opportunities.
Savings marketplace & credit union membership.
Recognition programs (birthdays, years of service, spirit days, etc.).