Property Caretaker

Summary: Vacasa is a vacation rental company that focuses on delivering exceptional experiences through genuine hospitality. The Property Caretaker is responsible for managing a portfolio of vacation rental properties, handling owner and guest relations, maintenance, and housekeeping, while supporting the team with various tasks as needed. Responsibilities: - Assists in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes - Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets - Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc) - Conduct regular inspections prior to guest and owner arrivals - Works to resolve guest and homeowner concerns by responding to emails, calls and tickets. Partners with the management team on escalated issues - Partners and assists your Business Development Representative and management team when new units join the portfolio - Supports cross-functionally across the team as needed - Other duties as assigned because every day is different in hospitality! Required Qualifications: - Experience working in hotel, hospitality, vacation or similar industry is highly preferred - Minimum 1 year experience in housekeeping, maintenance or similar role - Excellent time management skills with the ability to change activity frequently and cope with interruptions - Strong attention to detail - Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms - This role involves frequent travel between worksites, so reliable personal transportation is essential - Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners - Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment - Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always - Reliable transportation required - Regular travel within the locally assigned market and / or region - Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance Required Skills: Housekeeping, Maintenance, Hospitality Industry Experience, Digital Systems, Applications, Mobile Apps, Software Platforms Benefits: Health/dental/vision insurance based on hours worked, Employer Sponsored & Voluntary Supplemental Benefits based on hours worked, 401K retirement savings plan with immediate 100% company match on the first 4% you contribute, Health & Dependent Care Flexible Spending Accounts based on hours worked, Paid Vacation & Sick Time, Employee Assistance Program (EAP), Employee Discounts