BI Claims Adjuster

Summary: Univista Insurance is seeking experienced Bilingual Auto Insurance Adjusters to join their team onsite. The role involves investigating and assessing auto insurance claims, determining coverage and valuation, and providing exceptional customer service to stakeholders. Responsibilities: - Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units - Determine coverage, valuation, and exposure for claims - Resolve claims efficiently and fairly - Collect and analyze statements from involved parties - Maintain accurate claim reserves - Provide exceptional customer service to both internal and external stakeholders Required Qualifications: - High School Diploma or G.E.D - 6 months of claims handling or intake experience - Bilingual in English and Spanish is required - Strong customer service and communication skills - Basic proficiency in Microsoft Office - Hold a valid all lines 6-20 license - Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements - Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders - High school diploma or equivalent - Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues - Strong organizational and time management skills to handle multiple tasks efficiently - Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities - Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely Preferred Qualifications: - Active insurance adjuster's license preferred; must obtain and maintain as needed - Bachelor's degree in business, or related field preferred Required Skills: Insurance Adjuster License, Claims Handling, Microsoft Office, Customer Service, Bilingual English, Spanish