IT Intern

Summary: Universal Weather and Aviation, Inc. is seeking a motivated and detail-oriented IT Intern to join their Tampa team for Summer 2026. The intern will gain hands-on experience supporting day-to-day IT operations while contributing to projects that intersect with technology and business operations. Responsibilities: - Support the development and organization of an enhanced IT Asset Management (ITAM) system, including inventory tracking, data accuracy, and process documentation - Assist in building and launching an Amazon storefront for select warehouse products, including product setup, categorization, and content entry - Provide front-line support for Level 1 IT service tickets, troubleshooting common hardware, software, and user access issues - Assist with setup, configuration, and maintenance of end-user devices (primarily Windows-based systems) - Document IT procedures and contribute to internal knowledge base resources - Collaborate with IT team members on small projects aimed at improving operational efficiency - Perform general technical and administrative support tasks as assigned Required Qualifications: - Currently enrolled in a bachelor's program in Computer Science, Computer Engineering, Information Technology, AI/ML, or a related field - Actively attending a college or university in the Tampa Bay area (e.g., USF, University of Tampa, Florida Polytechnic University) - Basic understanding of computer systems and troubleshooting concepts - Strong attention to detail and organizational skills - Effective communication skills with both technical and non-technical users - Eagerness to learn and grow in a structured, team-oriented environment - Pre-employment background check - Pre-employment Drug Test - MVR (if applicable to the position) - E-Verify Preferred Qualifications: - Familiarity with Windows operating systems - Basic understanding of networking concepts - Interest in IT operations, systems support, or business technology solutions - Curiosity about e-commerce platforms (Amazon or similar) Required Skills: Computer systems, Troubleshooting, Windows operating systems, Networking concepts, IT Asset Management, IT operations, Systems support