Front Desk Administrative Support - Westwood, Pediatrics

Summary: UCLA Health is seeking a Front Desk Administrative Support member for the Westwood Children's Health Center. The role involves providing essential front office assistance and delivering exceptional service as the first point of contact for patients and their families in a fast-paced clinic. Responsibilities: - Patient registration and check-in - Insurance verification - Process co-payments - Appointment scheduling - Verify referrals and authorizations - Triage calls Required Qualifications: - Ability to communicate professionally and effectively with physicians and staff in a high volume setting - Excellent organizational skills and ability to prioritize assignments - Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules - Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred Qualifications: - Fluent in Spanish - Knowledge of major medical insurance plans and types of coverage provided - Knowledge of medical terminology Required Skills: Patient registration, Insurance verification, Co-payment processing, Appointment scheduling, Referral and authorization verification, Medical terminology, Spanish language