U-Haul→
Customer Service Representative (Closing Shifts Needed)
Entry LevelOn-siteFull-time
Location
Chicopee, MA
Salary
$31k–$35k/yr
Experience
No experience required
Posted
3 days ago
Skills
customer serviceequipment inspectionuse of smartphone-based technologyrental managementinventory managementtrucktrailer operationequipment maintenanceinvoice preparationpropane fillingforklift operationdriving with valid license
Job Description
Summary: U-Haul is a leading provider of moving and storage services, and they are seeking friendly, motivated individuals for the position of Customer Service Representative. In this role, you will assist customers with U-Haul products and services, manage rentals and inventory using technology, and ensure equipment is clean and inspected for customer use.
Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University
Required Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Weekend availability required
Required Skills: Customer Service, Equipment Inspection, Use of Smartphone-based Technology, Rental Management, Inventory Management, Truck, Trailer Operation, Equipment Maintenance, Invoice Preparation, Propane Filling, Forklift Operation, Driving with Valid License
Benefits: Career stability, Opportunities for advancement, Mindset App Reimbursement, Gym Reimbursement Program, Health insurance & Prescription plans, if eligible, Paid holidays, vacation, and sick days, if eligible, Life insurance, MetLaw Legal program, MetLife auto and home insurance, Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program