Customer Service Representative

Summary: U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. The role involves assisting customers, using technology to manage rentals, and ensuring customer satisfaction while maintaining equipment. Responsibilities: - Assist customers inside and outside a U-Haul center with U-Haul products and services - Use smartphone-based U-Scan technology to manage rentals and inventory - Move and hook up U-Haul trucks and trailers - Clean and inspect equipment on the lot including checking fluid levels - Answer questions and educate customers regarding products and services - Prepare rental invoices and accept equipment returned from rental - Install hitches and trailer wiring - Fill propane (certification offered through U-Haul upon employment) - Drive a forklift (certification offered through U-Haul upon employment) - Other duties as assigned - Participate in ongoing continuous U-Haul education through U-Haul University Required Qualifications: - Valid driver's license and ability to maintain a good driving record - High school diploma or equivalent Required Skills: U-Scan technology, Equipment inspection, Rental invoice preparation, Hitch installation, Trailer wiring installation, Propane filling, Forklift operation Benefits: Career stability, Opportunities for advancement, Mindset App Reimbursement, Gym Reimbursement Program, Health insurance & Prescription plans, if eligible, Paid holidays, vacation, and sick days, if eligible, Life insurance, MetLaw Legal program, MetLife auto and home insurance, Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program, Schedule •two • hands-on working interviews and get paid for each., We also offer a $100 hiring bonus !, In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.