HR Business Partner, Employee Relations & Operations

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Twin Health is seeking an HR Business Partner ready to take on a high-impact role at the center of employee relations and people operations. As a close partner to the Senior Director, HR, you’ll own critical employee relations work, strengthen day-to-day HR execution, and help ensure the organization scales with consistency, fairness, and operational discipline Responsibilities Employee Relations Lead and manage day-to-day employee relations matters, and partner closely with HR leadership on complex or high-risk cases Partner closely with managers (including clinical and non-clinical leaders) to navigate sensitive and complex people issues Ensure consistent application of policies and compliance with employment laws, particularly in a multi-state, healthcare environment Identify trends and recommend proactive solutions to improve employee experience and mitigate risk Business Partnership Provide day-to-day HR guidance and coaching to leaders across care teams, operations, and corporate functions Partner on organizational changes, workforce planning, and performance cycles Build manager capability in handling performance and employee relations matters Experience Partner closely with the People Operations team members to ensure smooth, consistent execution of core HR processes Help identify gaps, streamline workflows, and improve coordination across onboarding, offboarding, and employee lifecycle processes Co-lead and continuously improve new hire orientation, ensuring a consistent, engaging, and mission-aligned onboarding experience Serve as a visible HR presence for new employees, helping set expectations and reinforce culture from day one Support policy development and ensure changes are implemented consistently across the organization Act as a connective layer between employee relations, operations, and compliance to ensure a cohesive employee experience Team & Function Support Act as a trusted extension of the Senior Director, HR, stepping in to lead or support key initiatives as needed Help drive clarity in roles, responsibilities, and handoffs across the HR team Contribute to building scalable, pragmatic HR practices aligned with Twin Health’s growth Qualifications 5+ years of HR experience, with strong depth in employee relations Experience working closely with HR operations and benefits functions in a collaborative team structure Demonstrated ability to manage sensitive employee relations matters with sound judgment, including knowing when to escalate Strong understanding of employment law and HR compliance (multi-state experience preferred) Experience leading or facilitating onboarding or new hire orientation programs Strong communication, judgment, and influencing skills; comfortable presenting to groups Operationally minded to improve processes without needing to directly own every workflow Comfortable operating with autonomy while partnering cross-functionally This remote opportunity based out of the U.S. with CST and EST candidates preferred. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is$120,000–$130,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan Salary range for US jobs US Salary Range $120,000—$130,000 USD We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.