IPS Team Leader

IPS Team Leader Up to £33,000.00 experience dependent
Full-time, Leicester based with travel to community locations as required

Benefits: 25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.

As the IPS Team Leader you will be responsible for leading and supporting a team of Employment Specialists delivering high-quality Individual Placement and Support (IPS) services across Leicester.

The role ensures delivery aligns with IPS fidelity standards, contractual KPIs and organisational quality requirements. The post holder will provide leadership, supervision, coaching and operational oversight to ensure participants receive effective, person-centred support into sustained employment.

The Team Leader will work closely with employers, NHS services, Jobcentre Plus, local authorities and community organisations to support integrated delivery and positive employment outcomes for participants.

Key Responsibilities:

• Line manage and supervise IPS Employment Specialists and associated delivery staff, including regular supervision, coaching and performance reviews.
• Ensure caseloads are managed effectively in line with IPS fidelity standards
• Lead team meetings, reflective practice sessions and operational planning activities
• Monitor compliance with IPS fidelity standards and organisational procedures
• Support preparation for audits, fidelity reviews and contract monitoring visits
• Escalate and resolve employer concerns where required
• Build and maintain positive relationships with NHS services, talking therapies, Jobcentre Plus, VCSE organisations and community partners.
• Monitor Safeguarding, quality and operational risks across the team

Essential Knowledge & Experience

• Experience in managing or supervising staff within employability, IPS or related services
• Experience working with individuals facing barriers into employment.
• Maintaining accurate records and using CRM systems.

Desirable Knowledge & Experience

• Experience working in a target-driven / performance-based environment.
• Experience engaging employers and external stakeholders

Twin Group is an award-winning provider of education, travel, work experience, accommodation, apprenticeships and employment services.

The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place. 

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Access to Work Scheme
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579