Process Analyst I

Process Analyst I Location: Charlotte, NC The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Facilitate the development of Business Unit Process Maps to support process improvement initiatives and Risk and Control Self Assessments. Drive and support process improvement initiatives by owning process analysis, requirements gathering, and operational insights in partnership with Process Engineers and business leaders. Proactively identify process gaps and efficiency opportunities, develop data backed recommendations, and lead engagement with business SMEs to enable informed decision making and continuous improvement. Please note: to be considered for this role, candidates must work in one of the following Truist office locations 5 days per week: Charlotte, NC - 214 North Tryon Street Raleigh, NC - 3201 Beechleaf Court Greensboro, NC - 7701 Airport Center Drive Atlanta, GA - 303 Peachtree Street Richmond, VA -1001 Semmes Avenue No Full Remote/Telecommute. No Relocation Assistance. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 1.    Facilitate process mapping sessions, including ensuring documentation accurately reflects process owner discussion. 2.    Coordinate both annual and ad hoc process mapping updates according to the established review cycle, incorporating risk and control modifications as identified through Risk Program activities. 3.    Lead data collection initiatives in support of process improvement initiatives. 4.    Provide business process-based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration. 5.    Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis. 6.    Coordinate and maintain project schedule, project meetings, and required design sessions. 7.    Prioritizes responsibilities to balance initiatives and deliverables. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.    Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience 2.    Two years of process or project analyst or relevant industry experience in banking, financial services, or other services industry 3.    Strong analytical skills 4.    Proficient with business process management (BPM) standards for mapping purposes. 5.    Self-starter, highly-motivated, change agent with interpersonal, communication, collaboration and leadership skills 6.    Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 7.    Experience with Process mapping and/or process modeling Preferred Qualifications: 1.    Quality/process improvement-related designation. 2.    Solid understanding of program and project management disciplines, techniques and approaches. 3.    Certified Associate in Project Management (CAPM) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the LawE-VerifyIER Right to Work Additional Locations: Greensboro, NC, Richmond, VA, Atlanta, GA, Raleigh, NC