Lead All Source Investigator (US - Remote)

BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. ALL-SOURCE INVESTIGATOR ABOUT TRM LABS TRM is a blockchain intelligence company on a mission to build a safer financial system for billions of people. We're a lean, high-impact team tackling some of the world's most critical challenges, ranging from human trafficking and financial fraud to terrorist financing. We power governments, financial institutions, and crypto companies when the clock is running and the consequences are real. TRMers are bets on the future and have the power to change our trajectory. ABOUT THE ROLE The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims every year. The Lead All Source Investigator owns the all-source targeting function inside the team — setting the tradecraft bar, building the operating model, mentoring a team of investigators, and personally working the highest-value targets. You are the senior operator who has run this work before, knows what "good" looks like, and is ready to build the foundation that makes the next several investigators effective from day one. THE IMPACT YOU WILL HAVE - Own the all-source targeting function for the Scam Disruption team — define the tradecraft, set the standards, and ensure every target package leaving the team is defensible, prioritized, and actionable - Build and scale the team's operating model — design how legal process, data exploitation, and targeting flow end-to-end, and close the loop with engineering on tooling integration - Mentor and direct a team of All-Source Investigators — set collection priorities, review work product, raise the bar on output quality, and create the player-coach culture that lets the team scale without losing rigor - Personally work the most complex investigations — multi-jurisdiction compound targeting, controller-level attribution, and the cases no one else on the team can close - Serve as the senior law-enforcement-facing interface — coordinate with federal partners on perishable leads, prosecutorial referrals, and joint disruption operations - Partner with the Threat Intelligence Analyst (Scams Expert) as the operational counterpart — turn their strategic disruption frameworks into executed targeting campaigns the team runs at scale WHAT WE'RE LOOKING FOR - 8+ years of all-source investigative or targeting experience — including time as a senior 1811 (e.g., FBI, HSI, IRS-CI, Secret Service), an Intelligence Community targeting officer, or a private-sector senior investigative lead working complex transnational targeting - Demonstrated player-coach experience — you have led a team of investigators or targeters before, built workflows others followed, and can point to people you have grown - Deep legal process expertise — you have built or run a legal-process program at scale and have the operational tradecraft to convert returns into targets - Federal law-enforcement network — you have working relationships with cyber/crypto units across federal agencies and know how to package intelligence so it actually gets used - Senior tactical thinking — you have designed the methodology, not just executed it; you can describe an operation where you reframed the problem (e.g., "stop targeting victims, target controllers") and changed team-level outcomes - Strong written communication and executive presence — comfortable briefing federal partners, TRM leadership, and customer executives on disruption strategy and case outcomes - AI fluency (required) — you have used AI to scale your team's work, not just your own; you can speak to specific workflows where AI has unlocked headcount-level productivity - Crypto experience is preferred but not required — fluency in on-chain tradecraft is welcome; you must be willing and able to ramp on the crypto side quickly, working alongside our Threat Intel Scams Expert - This position requires U.S. Citizenship - Must be located in the United States ABOUT THE TEAM - You will be one of the most senior operators in the Scam Disruption team, working alongside the Threat Intelligence Analyst, Scams Expert (the strategic architect), the engineers building TRM's scam-disruption tooling, and the All-Source Investigators executing the operational work - The team is structured as a force-multiplier model — one Lead, one Scams Expert architect, and a small group of All-Source Investigators executing the targeting flywheel - This is a build-the-team moment. The systems you build, the standards you set, and the people you grow will define how TRM disrupts scams for the next five years TEAM OPERATING RHYTHMS - Weekly team syncs you'll co-run with team leadership - Daily async standups via Slack - Monthly executive reviews on disruption outcomes and team throughput - Primary time-zone overlap is US Eastern / Central - Senior escalation point for perishable leads and time-sensitive disruption windows JOIN OUR MISSION We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway. Build to protect civilization. Let’s do it together. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy https://www.trmlabs.com/policies/privacy-policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq