Commercial Paralegal (AI & Legal Operations)

BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. As a Commercial Paralegal (AI & Legal Operations), you will report to the Assistant General Counsel – Commercial and join a high-trust, high-velocity Legal team that supports TRM's global Go-To-Market (GTM) and vendor functions. You'll be equal parts legal operations problem-solver and AI-native workflow builder, owning the workstreams that keep deals moving — MNDAs, order forms, intake triage, and signature routing — and turning them into repeatable, AI-assisted processes instead of one-off fire drills. Success looks like a legal team that focuses its time on truly complex matters because the rest of the work runs through well-designed agentic systems, with measurable improvements in cycle time, throughput, and consistency. THE IMPACT YOU'LL HAVE HERE: - Own end-to-end MNDA workflows — intake, triage, first-pass review using templates and AI tools, coordination of approvals, and execution. - Handle high-volume contracts under attorney supervision, including NDAs, standard order forms, amendments, and vendor contract reviews. - Prepare and manage signature-ready packets, signature routing, and tracking for commercial and vendor agreements. - Independently own the vendor intake and contract negotiation process on Zip, with attorney supervision. Manage vendor form intakes, revise and redline contracts according to vendor playbooks and with attorney supervision, own first line of communications with TRM business stakeholders, oversee closing and signature of vendor contracts. - Maintain and integrate with available AI tools an organized, searchable record of executed agreements in our contract repository (Ironclad / CLM and shared drives). - Map “long-tail” workflows (MNDAs, DPAs, signature routing, intake queues, simple renewals, approvals) and identify bottlenecks; partner with Legal, Sales/GTM, Procurement, and RevOps to standardize and document them. - Serve as a power user for Legal's AI tools in the commercial space (NDA bots, contract summary tools, CLM AI, research and summarization tools). - Design and iterate AI-assisted workflows for first-pass MNDA review, summary bullets for sales and internal stakeholders, and suggested positions on standard clauses based on playbook parameters. - Maintain prompt libraries, workflow guides, and “AI wins” logs so the team can see what's working and copy successful patterns; partner with attorneys to define guardrails for when AI is appropriate versus when a matter must go straight to human review. - Triage and route incoming legal requests (via Salesforce, CLM, or a legal intake queue) based on established rules and playbooks. - Partner on special projects — audits, playbook refreshes, policy updates, AI training sets — as the team scales. - Help improve and document “how Legal works” so new hires and stakeholders can self-serve where appropriate. WHAT WE'RE LOOKING FOR: - 3-5+ years of experience as a paralegal or legal operations professional in an in-house legal department or law firm supporting commercial work. - Solid experience with commercial documentation, including NDAs, basic commercial and vendor agreements, order forms, and amendments. - Demonstrated comfort with legal tech and AI tools (e.g., CLM systems such as Ironclad, Salesforce or other intake systems, e-signature tools, and generative AI for drafting and summarization). - A strong systems and operations mindset — you think in workflows, handoffs, SLAs, and “how do we make this 30% faster without dropping quality.” - Excellent organization and project management skills; you can manage a high volume of matters, track details, and keep stakeholders updated without being chased. - Clear, concise written communication and professional judgment in handling sensitive and confidential information. - Experience in a high-growth SaaS, fintech, or crypto / Web3 environment is a plus. - Prior exposure to public sector, RFP, or government contracts processes is a plus. - Comfort working across time zones and remote-first teams with async tools like Slack, Notion, and Loom is a plus. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy https://www.trmlabs.com/policies/privacy-policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq