Program Specialist

Summary: The Town Of Glastonbury is seeking a Program Specialist to facilitate specialized programs for older adults under the supervision of the Senior Center Supervisor. This part-time role involves leading program activities, arranging equipment and supplies, and maintaining records of activities. Responsibilities: - Leads participants in program activities and events in order to facilitate program objectives and maximize benefit to participants - Arranges equipment setup, supplies and materials - Maintains records and statistics of activities - Performs other duties as required - Maintains confidentiality of records and information as appropriate - Observes safe work practices - Represents the Town in a professional and courteous manner at all times - Regularly attends and is punctual for work Required Qualifications: - Ability to work collaboratively with others - Ability to communicate effectively, verbally - Ability to provide a supportive, encouraging environment for program participants - Knowledge of computers and software applications for data entry - Skilled in understanding others' reactions to interactions and activities, through direct observation, inquiry and active listening - Knowledge of principles and processes for providing customer service, including needs assessment, meeting quality service standards, and evaluating customer satisfaction - Ability to push/pull/lift objects of up to 20 pounds, occasionally - Ability to sit or stand, frequently; walk for prolonged periods of time or stoop, occasionally - Ability to perform manipulative skills such as keyboarding or filing - Ability to see objects closely as in typing a document or reading a report; hear normal sounds with background noise, distinguish voice patterns and communicate with speech as in using a telephone - Ability to concentrate on moderate detail with some interruption, attend to task 60 minutes or more, remember multiple tasks/assignments given to self and others over long periods; understand and relate to specific ideas, generally, several at a time Preferred Qualifications: - Experience working with older adults in social work, daycare, long-term care, or recreational setting Required Skills: Computer, Software Applications for Data Entry, Supportive Environment Provision, Customer Service