Hybrid Development Representative

Summary: Toast creates technology to help restaurants and local businesses succeed in a digital world. The Hybrid Development Representative (HDR) role is designed to develop the next generation of Account Executives through a structured path and specialized sales training. Responsibilities: - Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points) - Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform - Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive - Learn and execute on various outreach methods to prepare for specialization into a Restaurant Sales Development Representative (SDR), Account Development Representative (ADR), or Business Development Representative (BDR) role Required Qualifications: - Career Ambition: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role - Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection - Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development - High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution - High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers - Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers - Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social) - Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities Preferred Qualifications: - Previous Sales or Sales Internship experience - Experience participating in Collegiate Sales Competitions - Direct experience working in the hospitality or retail industries Required Skills: Sales Ambition, Self-Discipline, Customer Empathy Important Skills: Critical Thinking, Communication Skills Nice-to-Have Skills: High Self-Accountability, Resilience, Organizational Skills, Growth Mindset Benefits: Benefits and equity (if eligible)