Desk Clerk - Substitute

Summary: Thresholds is a mission-driven agency focused on mental health advocacy, seeking a Desk Clerk to ensure locations are safe and welcoming. The role involves greeting clients, monitoring security, and supporting program operations through various administrative tasks. Responsibilities: - Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests - Build cordial relationships with the clients and contribute to a pleasant atmosphere in the building - Ensure safety by monitoring security cameras and making sure doors are locked and closed - Contribute to client recovery by communicating with clinical teams verbally and through records - Support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks Required Qualifications: - Passion for mental health advocacy - High school diploma or GED certificate - To be at least 21 years old - Reliable personal or public transportation to get to work location - Effective communication and relationship-building skills - Attention to detail and dependability Required Skills: Relationship-building Benefits: Based upon education, experience, and licensure, $1000 salary increase for LSW or LPC licensure, $1000 salary increase for CRSS, Paid time off available, 403(b) retirement plan with 3% employer match, Robust employee assistance program (EAP), Mileage reimbursement if driving is required, Opportunities for paid training and professional development, including learning more about clinical skills, Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills