Sr Finance Coordinator – Troubleshooting

Sr Finance Coordinator – Troubleshooting Location: Sofia, Bulgaria Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, our Finance teams are important business partners that help drive informed decisions and support our Mission to make the world healthier, cleaner, and safer. Across Financial Planning & Analysis, Accounting, Treasury, Tax, Audit, Investor Relations, and Shared Services, our global Finance organization provides excellent opportunities for professional growth and career development. How you will make an impact: We are seeking a Sr Finance Coordinator – Troubleshooting who will support operational excellence within the Accounts Payable organization by resolving complex issues, preventing duplicates, identifying root causes, and driving sustainable improvements. This role plays a key part in improving process quality, reducing recurring errors, and strengthening the overall P2P support model. What you will do: Handle complex AP exceptions, escalations, and troubleshooting activities. Investigate and resolve AP invoice processing issues. Identify root causes and support sustainable process improvements. Support backlog reduction and issue prevention initiatives. Collaborate with internal teams and external vendors to resolve issues effectively. Guide and support team members when needed. Ensure high-quality customer-focused support and timely issue resolution. Work independently while managing multiple tasks simultaneously. How you will get here: Qualifications Associate’s or bachelor’s degree in Accounting, Finance, Business, or a related field. Strong knowledge of accounts payable processes, financial principles, and accounting best practices. Proficiency in accounting software and Microsoft Office, especially Excel. Excellent communication skills, both written and verbal. Strong organizational skills and the ability to manage multiple tasks simultaneously with a high degree of accuracy. Experience & Skills 3+ years of experience in P2P / AP. Strong problem-solving and analytical skills. Ability to work independently and guide others. Experience handling complex AP exceptions, escalations, or troubleshooting activities. Experience supporting process improvement, backlog reduction, or issue prevention initiatives is preferred. Core Competencies Strong understanding of P2P processes and financial controls. Excellent problem-solving and analytical skills. Proficient in AP systems and related software, including Oracle and SNOW. Strong communication skills, both written and verbal. Attention to detail and high level of accuracy. Ability to work under pressure and meet tight deadlines. Customer-focused with a proactive approach to issue resolution and high-quality support. Collaborative team player with a positive attitude. Patience and a positive attitude when dealing with users and resolving issues.