Host - Front Office

Summary: The Unbound Collection by Hyatt is seeking a Front Office Host at the Chicago Athletic Association. This role involves guest registration and communication of hotel services, playing a crucial part in enhancing the guest experience. Responsibilities: - Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions - This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience - Other duties may include processing forms of payment and responding to guest inquiries - This highly visible role acts as the face of CAA and has direct impact on the experience of our guests Required Qualifications: - A true desire to satisfy the needs of others in a fast-paced environment - Refined verbal and written communication skills - Ability to stand for long periods of time - This person must have open availability to work afternoons, evenings, weekends, and holidays Required Skills: Customer service Important Skills: Verbal communication, Written communication Nice-to-Have Skills: stand long, Open availability Benefits: Medical, Dental, and Vision Insurance: For full-time colleagues after 30 days of employment., Retirement Savings Plan (RSP): Available after 30 days of employment., Employee Stock Purchase Plan (ESPP): Eligible after 1 year of employment., Short-term Disability, Basic Life Insurance, Paid Family Bonding Time and Adoption Assistance: Eligible after 1 year of employment., Up to 15 days of earned PTO during the first year of employment: Full-time colleagues, Paid Holidays upon hire, Monthly Fitness Membership Reimbursement (Available up to a specified amount and after 90 days of employment), Qualified Parking & Transportation Tax Exemption: Subject to eligibility., Colleague Discount Rate and Complimentary Room Nights: Offered based on availability., Flexible Spending Account, Complimentary Meals during shift: Available in the colleague dining room., Complimentary Access to Headspace and numerous discounts at various retailers