The Unbound Collection by Hyatt→
Host - Front Office
Entry LevelOn-siteFull-time
Location
Chicago, IL
Salary
$49k–$49k/yr
Experience
Not specified
Posted
2 months ago
Skills
customer serviceverbal communicationwritten communicationstand longopen availability
Job Description
Summary: The Unbound Collection by Hyatt is seeking a Front Office Host at the Chicago Athletic Association. This role involves guest registration and communication of hotel services, playing a crucial part in enhancing the guest experience.
Responsibilities:
- Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions
- This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience
- Other duties may include processing forms of payment and responding to guest inquiries
- This highly visible role acts as the face of CAA and has direct impact on the experience of our guests
Required Qualifications:
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- This person must have open availability to work afternoons, evenings, weekends, and holidays
Required Skills: Customer service
Important Skills: Verbal communication, Written communication
Nice-to-Have Skills: stand long, Open availability
Benefits: Medical, Dental, and Vision Insurance: For full-time colleagues after 30 days of employment., Retirement Savings Plan (RSP): Available after 30 days of employment., Employee Stock Purchase Plan (ESPP): Eligible after 1 year of employment., Short-term Disability, Basic Life Insurance, Paid Family Bonding Time and Adoption Assistance: Eligible after 1 year of employment., Up to 15 days of earned PTO during the first year of employment: Full-time colleagues, Paid Holidays upon hire, Monthly Fitness Membership Reimbursement (Available up to a specified amount and after 90 days of employment), Qualified Parking & Transportation Tax Exemption: Subject to eligibility., Colleague Discount Rate and Complimentary Room Nights: Offered based on availability., Flexible Spending Account, Complimentary Meals during shift: Available in the colleague dining room., Complimentary Access to Headspace and numerous discounts at various retailers
Benefits
Medical, Dental, and Vision Insurance: For full-time colleagues after 30 days of employment.
Retirement Savings Plan (RSP): Available after 30 days of employment.
Employee Stock Purchase Plan (ESPP): Eligible after 1 year of employment.
Short-term Disability
Basic Life Insurance
Paid Family Bonding Time and Adoption Assistance: Eligible after 1 year of employment.
Up to 15 days of earned PTO during the first year of employment: Full-time colleagues
Paid Holidays upon hire
Monthly Fitness Membership Reimbursement (Available up to a specified amount and after 90 days of employment)
Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
Colleague Discount Rate and Complimentary Room Nights: Offered based on availability.
Flexible Spending Account
Complimentary Meals during shift: Available in the colleague dining room.
Complimentary Access to Headspace and numerous discounts at various retailers