Herons PM Back Server

Summary: The Umstead Hotel and Spa is a luxury establishment located in Cary, NC, seeking a Herons PM Back Server. The role focuses on providing polite, professional, and efficient service to guests while ensuring a smooth dining experience through teamwork and attention to detail. Responsibilities: - Main duty is to provide polite, professional, fast, and courteous service; The level of professionalism expected is high - Essential functions include taking orders, polishing glasses, pouring water and wine, bussing and resetting tables, and running food - All of these and more define our teamwork and attitude - Your positive attitude and how you fit into our team is essential - With that in mind, the restaurant is your house and the guests are your guests - Treat them with respect, and you will receive the same in return - While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing - Report to work at the scheduled time, neatly groomed and in a clean uniform - Accurately deliver food from kitchen, hot and cold - Assist in the clearing and resetting of tables, and food running - Coordinate activities with Servers to execute a smooth flowing dining experience for guests - Display a cordial, accommodating, and hospitable disposition while interacting with guests - In addition, other duties may be required as directed by your manager Required Qualifications: - High school or equivalent education required - Serving experience required, some wine knowledge preferred - Ability to obtain and/or maintain any government required licenses, certificates or permits - All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards - Most work tasks are performed indoors though there will be also be restaurant seating as well as cocktail tables outdoors on the terrace - May be exposed to extreme weather conditions, including excessive heat and cold - Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time - Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis - Must be able to lift up to 20 lbs. on a regular and continuing basis - Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally - Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates - Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception - Requires manual dexterity to use and operate all necessary equipment - Ability to stand and walk for prolonged periods - Ability to read, write and communicate effectively in English, both written and oral Preferred Qualifications: - some wine knowledge preferred Required Skills: Serving experience, Wine knowledge, Cordial disposition