Contracted Student Intern- Commissioner's Office

Summary: The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) is seeking an intern to support the Commissioner's Office in Central Office Boston. The intern will assist in improving inpatient discharge processes, developing standardized tools for process improvements, and conducting analysis of client trends to support programmatic changes. Responsibilities: - Advance strategies to mitigate risks of limited system capacity by improving inpatient discharge processes - Assist with process mapping and workflow documentation related to inpatient discharge planning and intra-agency coordination - Support development of standardized tools to facilitate process improvements, such as meeting facilitation guides, tracking templates, and process documentation - Support re-procurement of DMH’s flagship community behavioral health services - Conduct analysis of client trends to support potential programmatic changes, particularly analysis of client incident rates - Support preparation for, and synthesis of, internal and potentially external stakeholder focus groups regarding program successes and challenges to date Required Qualifications: - Strong writing and communication skills - Strong quantitative analysis skills - Experience with Excel, Tableau preferred - Coursework and/or experience working with data analysis and visualization tools - Given the population served, bilingual or multilingual fluency Required Skills: Quantitative analysis, Excel, Tableau, Data analysis, Data visualization, Bilingual or multilingual fluency Benefits: Benefits are unavailable with the exception of sick leave accruals.