Logistics Assistant

Summary: The Exchange is the retailer on US Army and Air Force installations worldwide, and they are seeking a Logistics Assistant to provide complex clerical and administrative logistical support to distribution centers. The role involves improving efficiencies in processes to enhance customer experience and ensuring compliance with safety and security regulations. Responsibilities: - Provides high level of customer satisfaction through excellent service - Greets each customer upon contact and/or line of sight - Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience - Performs a variety of administrative clerical duties - Updates and maintains files and other documentation control, maintains required suspense files and logs - Prepares case count report, unauthorized merchandise, and list mislabeled merchandise from warehouse - Researches shipping discrepancies - Reconciles documents/reports that affect warehouse balances, accountability, and/or other Exchange assets - Reviews daily distribution reports to verify merchandise accountability, releases, and reviews all price changes, prepares documents to transfer merchandise to other facilities - Assures compliance with fire, safety, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory - Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse - Performs other duties as assigned Required Qualifications: - Completion of high school or the equivalent - Must possess the ability, knowledge, and skills to operate the appropriate systems/software/hardware - MUST BE AVALIABLE TO WORK SCHEDULE: MONDAY-FRIDAY 7:30AM-4:00PM. TO INCLUDE SOME WEEKENDS AND HOLIDAYS - SCHEDULE IS SUBJECT TO CHANGE WITH PROPER NOTICE DUE TO OPERATIONAL NEEDS Preferred Qualifications: - Experience/training in warehouse distribution - Clerical/administrative office experience Required Skills: Warehouse distribution, Clerical/administrative office experience, Systems operation, Software operation, Hardware operation, Documentation control, Report preparation, Shipping discrepancy research, Inventory accountability, Loss prevention procedures, Compliance with fire, safety, and security regulations Benefits: MEDICAL, DENTAL, BASIC LIFE INSURANCE, PERSONAL ACCIDENT LIFE INSURANCE, ANNUAL LEAVE, SICK LEAVE, 401K, RETIREMENT