Wealth Operations Officer III

Wealth Operations Officer III Location: Toronto, Ontario Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred candidate Department Overview - Securities Lending The Securities Lending & Settlement teams are accountable for clearing and settlement of transactions in support of TDS and TD Waterhouse clients. The Settlement team is responsible for daily monitoring and settlement of trades in various markets for TD Securities, and TD Waterhouse. While the Securities Lending Team supports borrowing, lending, collateral settlement, and mark to market activities for TD Securities Institutional clients and TDS Prime Brokerage. Job Specific Accountabilities Responsible for settling in CDS and DTC all T007 and 5036 loans/borrows/repays and collateral tickets by end of day. Monitor and report all settlement discrepancies on timely basis to TDSI Lending Traders and TDSI Margin group and ensure issues are resolved promptly. Manage settlements efficiently in a multi-tasked environment and ensure all deadlines are met. Accountable for investigating, resolving, and escalating any issues to Management and TDSI Lending Traders. Additional responsibility includes Mark to Market, Contract Compare, Fees and Rebate, Reconciliations, and Recall functions. Provide additional operational support to TDSI Traders such as real time position checks, position movement and answer inquiries related lending activity. Provide a required audit function by accurately maintaining and filing documentation pertaining to daily settlements. Participate on weekly Late Collateral rotation shifts/requests and ensure coverage is arranged during time off. Participate on daily huddles, WPE and Hybrid Model. Ensure all FX and wire requests are authorized per assigned limit. Standard Accountabilities Complete your work in an accurate, timely and efficient manner at all times. Ensure your daily work kept for audit purposes is accessible, organized and filed according to TD Wealth record retention policy. Ensure necessary procedures, due diligence, quality controls and quality verifications are followed to support the accuracy of all transactions at all times. Contribute to the timely and accurate completion of departments administration work in addition to your daily functions. Ensure issues are handled appropriately by performing quality investigations, escalating issues timely when necessary. Be knowledgeable of and comply with TD and industry codes of conduct and with laws and regulations. Understand and apply bank/department operating policies and procedures at all times. Understand and comply with the Wealth Canada AML Policy. This will include completing all required training materials/courses. Responsible to report a UTR for any unusual financial activity or behavior. Create a positive customer experience at every interaction and look for ways to contribute to positive ciCEI score. Actively participate in call coaching and utilize ticketing when required. Contribute to a positive working environment by actively participating in work committees and events. Actively participate in regular team meetings and coaching sessions. Contribute to respectful, cooperative, non-discriminatory and supportive workplace environment (physical work space as well as the location of any meeting or event that is organized by TD). Actively participate in the performance management process. Meet professional/personal development objectives by utilizing P3 and thru PDP and coaching discussions with your Manager. Initiate and take ownership of personal development trough ongoing education by utilizing LMS (Learning Management System), external courses and cross –training as appropriate. Share in the responsibility for delivering a consistent Operational Excellence by following TD Framework and through your own accountabilities & objectives. Be on time and ready to begin your work day at the start of your scheduled shift. You must be at your desk and logged into your work station and ready to perform your job functions at the start of your scheduled shift. Adhere to Pay for Additional Hours of Work Policy. Overtime worked that is requested and approved by managers will be paid. Demonstrate flexibility with working environment changes and requirements. Availability to work shifting schedule to ensure coverage is fundamental to your position. Ensure that your work environment and department area is professional and inviting in appearance. Adhere to Clean Desk Policy. Ensure client information is locked away, desks are locked nightly, areas around desks, fax machines and printers are tidy and free of documents containing client information. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet