Physical Security Technology Specialist

Physical Security Technology Specialist Location: Calgary, Alberta Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity We are seeking a senior Physical Security professional to support the operational, lifecycle management and continuous improvements to TC Energy’s Digital Physical Security platforms. This role is responsible for technical application, server, and general infrastructure maintenance, operating Video Surveillance, Access Control, and related systems to protect facilities, assets, and personnel across Canada and the United States. Working closely with members of the Enterprise Security team, Information Services, business unit partners, and external vendors, you will ensure reliable, secure, and modern physical security solutions that support operational excellence. What you'll do Provide subject matter expertise and day-to-day administration for Video Management Systems (VMS), Access Control, and related physical security platforms Design, deploy, upgrade, commission, maintain, and troubleshoot digital physical security systems at field and office locations Support and administer Access Management programs, including identification and access card issuance, lost card processes, and contractor badge requests Maintain and update access control policies, restricted access records, and required approvals Conduct monthly and quarterly access control audits and produce configuration and compliance reports Own all application patching, server upgrade and Windows patching work Provide SME-level operational technical support to the Threat Response and Communication Centre (TRAC2) Collaborate extensively with internal IT teams (EUS, CSO, Network, Projects) and manage relationships with system integrators and vendors Support innovation initiatives, technology roadmaps, and continuous improvement across the physical security product lifecycle Maintain accurate documentation, standards, and system records while participating in corporate security reviews and initiatives Minimum Qualifications University, college, or trade-school education in a related discipline, or equivalent experience 7+ years of relevant experience supporting or designing physical security systems Preferred Qualifications Proven hands-on experience deploying, troubleshooting, and maintaining VMS and Access Control systems Strong working knowledge of Microsoft operating systems and enterprise IT environments Solid understanding of network systems and operational concepts Experience working with ticketing systems, documentation tools, and operational support platforms (ServiceNow) Strong analytical, problem-solving, communication, and stakeholder engagement skills Strong understanding of network architecture across both logical (IP, VLANs, segmentation) and physical (field devices, controllers, cabling) layers, applied to the design and integration of physical security systems Understanding of SD-WAN and logical network segmentation principles, including how logical separation supports secure integration of physical security systems Working knowledge of ITSM metrics and service performance tracking, including the use of KPIs (SLAs, incident response, uptime, etc.) to drive operational improvements Ability to work cross-functionally with technical and non-technical stakeholders at multiple levels Professional demeanor with strong interpersonal, documentation, and presentation skills Capability to clearly translate technical security concepts into concise, actionable business communication Process-oriented mindset with a focus on reliability, security, and continuous improvement Hands-on experience with Genetec Security Center or similar enterprise physical security platforms Experience with access control platforms such as Genetec, Lenel, C-Cure 9000 Familiarity with physical security hardware including cameras, access devices, intercoms, intrusion and detection systems, including the ability to build and troubleshoot these devices Physical Security or industry-recognized certifications (e.g., CPP, PSP) Experience with system imaging, custom scripting, or proprietary OS deployment processes Familiarity with project management, process improvement methodologies, or industry security standards To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid About our business We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs—moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets. TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support. All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications. Learn more Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates. Thank you for considering TC Energy in your career journey. Additional Locations: Charleston, West Virginia, Houston, Texas